Virtual Home Tour Platform, REveo, Joins MoxiCloud Partner Program

REveo, Joins MoxiCloud Partner Program

 

 

SEATTLE, Wa. (Apr. 29, 2020) – MoxiWorks, the leading real estate technology platform, announced today that REveo, the real estate mobile video showing app, has joined as a new partner in the MoxiCloud Partner program.  

 

REveo helps real estate agents create virtual showings in a single click with no apps or additional technology required for buyers. Real estate agents can share virtual showings with buyers live or on-demand. The virtual tour broadcast is branded with the brokerage and agent’s information to maintain brand consistency and compliance during each showing.  

 

“Now more than ever, real estate agents have to get creative to help their clients buy and sell a home,” said Krista Thomsen, Partner Manager, MoxiCloud Partnerships & Integrations. “We’re proud to work with more than 50 partners who help our clients do just that and today we’re very excited to add another wonderful partner to that group. REveo makes video home showing easy for real estate agents and their clients and helps the agent and brokerage stay top of mind with their seamless and integrated branding options. We’re thrilled to have REveo on the MoxiCloud and look forward to helping our clients adopt this product.” 

 

REveo has impacted the sale of more than 2.7 million listings in more than 115 countries and continues to expand.  

 

“REveo could not be more pleased to collaborate with MoxiWorks and their broker partners; the timing of this union could not be any more ideal,” said REveo CMO and co-founder, Debbi DiMaggio. “Our partnership comes at a time when live streaming and virtual tours are an essential tool that every agent must carry in their tool belt. Agents have known for some time that video is one of the best ways to capture an audience. With social distancing the new norm — I believe video live streaming will be the new way to show and sell real estate, today, and for a longtime to come.” 

 

This partnership makes it simple for MoxiWorks users signed up with REveo to enhance their showing videos with branding, contact details and a single sign on experience with further integrations still in the works.  

 

As real estate brokers and agents continue to adapt to industry disruptions, technology tools and programs can and will be at the forefront of that pivot. To learn more, please visit moxiworks.com or reveo.co for more information.  

 

About REveo 

REveo – Real Estate Video Showings Made Easy is streamlined for today’s lifestyle. Connect buyers to showings in a single click, no apps or tech for buyers. Real estate agents can show buyer’s video tours from any screen in the buyers lifestyle – live or on-demand via SmartPhone, iPhone, Tablet, iPad, Laptop, Desktop or SmartTV. Beyond showing homes, agents can tour the neighborhood, and listing agents can showcase their listings to potential clients and other Realtors. Find REveo on the app store and download in seconds. 

 

About MoxiWorks

MoxiWorks is a comprehensive open platform system for large residential real estate brokerages that serves over 260 brokerages and 340,000 agents nationwide that account for more than 13% of the transactions in the U.S. MoxiWorks’ customer retention over the past seven years stands proudly at 96%. Their integrated tools are centered on sphere methodology that increases agents’ repeat and referral business by 54%, while lowering overall technology, training, and support costs for the brokerage. The open platform known as the MoxiCloud has tools from more than 50 partners that integrate to create unique brokerage solutions. Find more information at moxiworks.com. 


MoxiWorks – Let’s sell more homes together 

 

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For more information on this topic and other press inquiries at MoxiWorks, please contact Jordan Barrish at jordan.barrish@moxiworks.com. 

 

 

Posted on April 29, 2020 at 8:01 am
June Laves | Category: Integration, Moxi Partners, Open Platform, Partners, Press Releases, Real Estate Marketing | Tagged , , , , , , , , ,

5 MoxiCloud Partners That Make Virtual Real Estate Business Easy

Krista Thomsen, Partner Manager, MoxiCloud Partnerships & Integrations

moxiworks partners - like peanut butter and jelly - virtual tools for real estate

We’re in this together. Each of us is having to face unusual circumstances — but we’re not facing it alone. A wise story-teller succinctly reminds us that we can face any challenge with teamwork.

“In union, there is strength.” – Aesop

The same is true for your technology. The MoxiCloud contains some pretty fantastic and adaptable products, but it also partners with more than 50 other industry-leading integrated technologies. Like peanut butter and jelly, these partners make the MoxiCloud suite of products even better. While staying home and staying safe, we want to highlight a few of our partner tools that can help your business thrive virtually.

 

 

MoxiWorks and Spacio - your open house technology duo

Spacio

You probably know Spacio as the sleekest and easiest way to capture leads at an open house – but you can use this form for digital content as well! The lead collection link lets interested parties sign-up to get more info on a listing, triggering your MoxiPresent presentation to be sent to them. Build out a virtual open house using MoxiPresent, invite people to access it through the Spacio link and you’ve effectively created an on-demand open house.


moveeasy new logo

MoveEasy

MoveEasy is a comprehensive agent branded post-transaction concierge service. Agents can help their clients with all their pre and post moving tasks through a combination of online, human and Alexa automated concierge while staying top of mind. Your clients just closed, and you’d normally check-in with a physical pop-by or help them pack boxes, but it just isn’t safe to visit right now. Instead, offer them the benefit of the MoveEasy concierge service.


HomeActions

Home Actions

HomeActions provides tailored print and email newsletters for your sphere. Connecting your MoxiEngage contact list allows HomeActions to research and develop content around your sphere’s actual consumer analytics (think search histories, consumer profiles, etc). Bonus tip – follow HomeActions on Twitter for daily real estate news clippings! During this time, it’s more important than ever to be keeping in touch with your sphere of influence. If you haven’t already taken the time to build out your content plans for your list of contacts, HomeActions can help you create relevant materials.


REveo

REveo

In most areas you can no longer give tours in person, but REveo is a great tool that helps you create virtual showings so you can continue moving your business forward in a safe way. REveo makes it easy for you to connect buyers virtually to showings in a single click with no apps or additional technology required for buyers. You can share virtual showings with buyers from any screen – live or on-demand. The broadcast is branded with your brokerage and agent information keeping you front-and-center when sharing videos.


SocialBoost

SocialBoost (previously iTourMedia) gives you the ability to record and share your open house videos to Facebook business pages. The content will automatically play and will also auto-boost to your selected audiences, making it easier than ever before to use social media advertising. Simplifying techy processes is a great way collaborative technology will help you succeed as business interactions are moved to the digital space.


 

The entire tribe of humanity is faced with recognizing and adapting to this global pandemic. However, those of us in more populated cities may be having to change in different ways than those of us in rural communities. Real estate best practices are much like how we respond to pandemics — a little different in different communities. Each brokerage and each agent needs a way to communicate with their sphere and efficiently process transactions, but the tech-stack we use varies. That’s why, we at MoxiWorks, devote our innovation to an open-platofrm allowing other adaptable visionaries to partner and collaborate with our tech to create the best solution for each and every brokerage and agent.

In times like this, it is more important than ever to find ways to collaborate and stay motivated to keep your business moving. What tools are you using to help streamline your remote business? What new ways are you adapting and collaborating? We will all get through this, virtually, together.

Posted on April 6, 2020 at 12:44 pm
June Laves | Category: Integration, Moxi Partners, MoxiWorks, Partners | Tagged , , , , , , , , , ,

Welcome to the MoxiCloud, Paradym!

By Tiana Baur, Marketing Manager

 

ParadymThe forever-growing MoxiCloud just got even bigger with the latest addition of marketing software partner, Paradym! For those that don’t know, the MoxiCloud is at the heart and soul of MoxiWorks, connecting all brokerage data and tools into one point of truth. The MoxiCloud is built on an open platform model that gives brokerages the freedom to pick and choose their own tools, retain current investments, and most importantly, maintain control of their own data.

We now have 50+ partners that integrate into the MoxiCloud, such as DocuSign, Buyside, MoveEasy, QuantumDigital, and many more. We’re excited to welcome Paradym as the newest member of the MoxiCloud squad.

So, what do they do? Simple. Paradym makes marketing super easy for real estate agents with the power of automation. Here’s how they do it:

Brilliant marketing campaigns for every listing, automatically.

Paradym combines MLS listing data, text, voice, and visual effects into elegant stories, so agents can use Paradym to share those stories about client successes, properties and places, and engage more prospective buyers and sellers.

Coaching at its finest.

When you sign up for Paradym, you’re immediately connected with a success coach. You’ll get to know each other, and they’ll be able to tailor a marketing plan that fits your specific needs. Plus, you can call the coach at any time along the way.

paradym marketing

Tell your story.

Once you get a feel for how Paradym works, you can start sharing your stories. These stories invite potential clients into your world and help keep you top of mind. You can use Paradym to tell stories about people (think client success stories!), places (think neighborhoods), and/or specific properties!

The ways you can tell your stories.

Paradym’s marketing toolkit is packed with great stuff. Agents can easily create single property sites for all or just their tops listings, listing videos, easy lead capturing and reporting, social media campaigns, and more. Agents can do it all on the go from their powerful app.

Progress is everything.

An agent dashboard allows users to constantly be tracking the progress, keeping them on track to get the most out of Paradym’s technology.

MoxiCloud + Paradym.

The MoxiCloud and Paradym integration will include SSO (single-sign-on) and API integration, which means agents will spend less time doing duplicate data entry and logging into multiple places, giving them more time to focus on what they do best: helping their clients!

Great to have you aboard, Paradym! If you’re interested in finding out more about Paradym and what it can do for your brokerages and agents, you can do so here.

Posted on May 22, 2019 at 8:21 am
Tiana Baur | Category: Integration, Moxi Partners | Tagged , , ,

All About MoxiCloud’s Newest Partner: HomeKeepr

By Tiana Baur, Content Marketing Manager

MoxiWorksHomeKeepr: the best place to find locally recommended home service pros

Recently, we announced one of our newest members of the MoxiCloud: HomeKeepr. HomeKeepr is a full suite of fully branded home maintenance and management tools that is redefining how real estate agents drive value for clients and engage with their communities. Real estate agents use HomeKeepr’s mobile apps and website widgets to unlock the power of their network by connecting clients with their most trusted home service pro relationships — everyone from landscapers to lenders. They’ve joined the MoxiCloud to help agents stay in touch with and remain valuable to past and prospective home-buying clients, generating more repeat and referral business.

Real Referrals by Real People

HomeKeepr is the only tool where homeowners can discover home service pros powered entirely by real referrals from real people they know and trust – their real estate agent! Homeowners can confidently search for professionals knowing their home will be in the care of someone who’s earned their reputation. Say goodbye to hours and hours spent searching and reading reviews!

Your own Mobile App

Upload your own personal directory of trustworthy home service pros to a fully branded mobile app that clients will rely upon to manage their homes for years after a sale. But the HomeKeepr app is much more than that.

It’s also a fully digital representation of the home. Homeowners upload pictures of appliance ID tags and within 24 hours find a full library of user manuals and warranty documents. Upload pictures of receipts and they’ll have at their fingertips a transaction log of every dollar they’ve spent on your home. The best part is that all of it is branded to the agent.

Stay in Touch

HomeKeepr keeps real estate agents in touch with clients long after a transaction through custom-branded blog posts and valuable home maintenance tips. The HomeKeepr branded blogs can be easily shared on all social platforms.

Widgets for your Website

HomeKeepr Widgets are a white-label solutions that turn your website into a destination for clients to return to for years after a sale. With just a couple of lines of code, agents can embed these widgets to create Home Pro Search and Homeowner Blog pages on their own website.

The Integration

The new integration with MoxiWorks, will allow agents to invite their clients to utilize HomeKeepr while the agent is working within their MoxiWorks account. Invited homeowners or prospective buyers will also receive agent-branded home maintenance tips and blog posts educating the homeowner on all things important for successful homeownership.

We’re thrilled to have HomeKeepr aboard! If you’re interested in getting this new tool added to your brokerage, simply contact your MoxiWorks Account Manager or if you’re new to MoxiWorks, you can contact us here.

Posted on January 14, 2019 at 4:22 pm
Tiana Baur | Category: Integration, Open Platform | Tagged , ,

How INRIX Drive Time® Wins Business

inrix drive time in moxi presentBy Maddie Jostol

We dedicate a huge portion of our lives to commuting. Commutes continue to get longer, hugely affecting where people choose to live.

The average American commutes over 25 minutes each way to and from work, according to Business Insider. This is the longest it’s been since the Census began tracking commute time in 1980, having grown 20% since then, as reported by Washington Post.

Agents are challenged to take this into consideration when finding a client their perfect home. Buyers need to know what their commute will be before putting in an offer on a house. The good news? This is really easy for those of you who are Moxi Present users. Every MLS listing on a client’s list can be shown with the actual driving commute time to any location.

Where is the property in comparison to my office? My kids’ school? Using data integration, Moxi Present’s Drive Time feature shows the buyer what their commute will be like during the home search process. Each Moxi Present presentation is powered with MLS data integration, delivering information to your client and updated in real-time. This integration means that each and every time your client opens the presentation, the property information is up-to-date, no matter when you created it. This feature is in addition to functions that allow agents to add rich media, such as video, customize pages, show financial comparisons, and much more.

inrix drive time with moxi present\

When looking for a new home, it’s important for homeowners to be able to imagine themselves there – how will their furniture look in the home? What’s the community like? What school district is it in? And, of course, what will their everyday commute be like? Offering presentations with Drive Time lends a personal touch that achieves this. Your client is automatically given context regarding what their life would be like living in a given home.

Trust us… Your clients will love it. Moxi Present is built to enable agents to give their clients a personalized, unique experience. Agents can deliver data to their clients that is continually up-to-date and a user experience that is unsurpassed.

Having Drive Time in your presentation gives it a personal touch, which is key during this process. These are the details that add up and make for happy clients. The better experience your clients have working with you, the more likely they are to generate referral business for you. Growing your repeat and referral business and strengthening your sphere means you’ll be able to rely less on low quality purchased leads. Exceeding expectations is vital in today’s competitive market – use tools that will not only meet client expectations, but will blow them away.

Want to see for yourself? Check out a sample presentation here.

Posted on December 19, 2017 at 4:49 pm
Tam Nguyen | Category: Integration, Real Estate Marketing | Tagged , , , ,

Introducing: PadStyler, Virtual Home Staging Experts

PadStyler virtual home staging

By Tiana Baur 

Moxi Works has partnered with PadStyler to give agents another way to boost their selling potential by helping buyers visualize the home in a better light. As visual home staging experts, PadStyler truly is the quintessential addition to the home staging efforts agents are currently doing.

Sell the vision

PadStyler isn’t necessarily meant to be a home staging replacement – although it can be. It’s meant to help agents up the game of their listing with amazing virtual staging. Why is this so necessary? It’s often hard to envision what a home could look like with different furniture or even a remodel. PadStyler brings the buyers’ visions to life in more ways than one.

Virtual furniture replacement

PadStyler can transform poorly or outdated furnished properties into stunning homes, so buyers can get a more realistic idea of what it will be like when they call the house “home.” This is especially good when trying to give the home a modern feel to it, without having to update the actual house.

Renovation vision

Kitchens might need a little updating and it could be a reason a home isn’t sold straight away, regardless of how amazing the in-home staging is. Some buyers just have a harder time then others when it comes to seeing what a house can be vs. what it is today. With PadStyler, buyers can visualize a beautiful renovated kitchen right in front of them. This goes for other rooms, paint color, flooring replacement – you name it.

Curb Appeal

Bad roof, dry nasty grass, or poorly tended to plants? No worries, PadStyler ups curb appeal in a major way by showcasing the exterior property photos in the best light.

Integration

The best part about this new Moxi Cloud service, is that it is fully integrated in a way that makes it a piece of cake for agents using it. All initiated via their Photo Gallery and Listing Management, here is what it will look like:

 

padstyler and moxi works integration

If it wasn’t obvious already, we’re extremely excited about this addition to the Moxi Cloud! We love PadStyler because it works for agents that are not currently doing home staging of any kind, but also for those that are home staging hooked. It is the perfect addition to all home staging efforts.

Happy to have you, PadStyler!

Posted on December 14, 2017 at 6:03 pm
Tam Nguyen | Category: Integration, Moxi Partners, Open Platform | Tagged , , , , ,

Introducing: HomeDiary, Now Plugged into the Moxi Cloud

homediary 3D space planner

By Tiana Baur

Moxi Works is happy to announce our newest member of the Moxi Cloud open platform! FloorPlanOnline’s HomeDiary, a homeowner management platform that includes a free 3D space planner! HomeDiary enables agents to help their clients better keep track of everything going on in their homes; items, activities, and spaces.

A digital record of their home

With HomeDiary, your clients can log projects, photos, improvements, and documents for easy reference. They can upload photos and manuals, tagging items for a permanent record. They can clip images or upload snapshots of products or ideas, keeping a digital scrapbook. Finally, HomeDiary allows your clients to room plan and visualize their space in 2D and 3D.

Visualize & plan spaces in 3D

Draw a room or a whole floor plan! Design, plan, and view spaces in 2D and 3D. Plan furniture layouts, explore remodeling ideas, play with paint color palettes, and plan patio and landscaping ideas.

Store inventory & maintenance records

Find critical home information when you need it. Log paint colors and finally throw away those old cans. Find old receipts and purchase information, save and record every improvement, and easily story maintenance activities.

homediary platform

Clip ideas & create reminders

Save images from the web and upload or snap photos of products and ideas. Save purchase ideas, store decorating ideas, organize wish list items, and create maintenance reminders. Sort, filter, easily find!

HomeDiary helps agents stay connected to their sphere throughout the whole homeownership lifecycle. Through the Moxi integration, HomeDiary not only provides marketing tools for the listing side of the transaction, such as hands-free, automated, single-property websites and the free use of the advanced 3D floor plan engine, but it also enables agents to stay relevant with their sphere as they live in their home with the included HomeDiary sponsorship (for an unlimited number of clients). The HomeDiary system is extremely affordable—priced at less than the daily cost of a cup of coffee. Find out more on homediary.com!

Posted on December 5, 2017 at 3:20 pm
Tam Nguyen | Category: Integration, Moxi Partners, Open Platform | Tagged , , , , , , , ,

Introducing: CallAction, Now Available in the Moxi Cloud

callaction logo

By Tiana Baur

We recently added another best-in-class tool to the Moxi Cloud! CallAction instantly responds, engages, and tracks all inbound leads for agents. With CallAction, agents never have to miss another call or email lead ever again.

CallAction is the only marketing automation service that can be used with your offline or online lead generation efforts to respond to inquiries from phone calls, emails and texts. Their powerful integrations bridge the gap between agents’ top of the funnel lead generation and their existing lead nurturing CRM systems for increased productivity.

 

Here is how it works:

Answer every call

Agents no longer need to worry about rushing to the phone or nervously watching a call come in during a meeting they can’t step out of. With CallAction, agents can ensure they keep ALL of their inbound leads engaged with automated responses through SMS and email.

Building agent databases

Every inbound call is saved to a secure cloud-hosted database and appended in real-time with caller information aggregated from the world’s largest consumer profile databases. It is also passed into Moxi Engage, so the leads go directly into their sales flow. From there, they can nurture the lead and show their new prospect why they are the best in the business.

 

callaction

Track every inbound call

Agents can instantly create a local or toll-free phone number for each of their marketing channels to automatically track every inbound call that is seamlessly routed to their phone.

“50% of buyers choose the vendor or service that responds first, according to the InsideSales.com 2014 Lead Response Report,” mentioned Mike McHenry, VP of Channels and Partnerships at MoxiWorks. “In a perfect world, every call is answered right away, the first time a lead calls an agent. But with CallAction, all missed calls are automatically responded to with CallAction’s SMS responses to guarantee the lead stays engaged. All the responses are fully customizable so the agent can keep their own voice and style.”

We’re super excited to have this company in the Moxi Cloud! When we say we only let the best-in-class tools and services into the Moxi Cloud, we mean it.

For more information on CallAction, visit callaction.co.

Posted on November 13, 2017 at 4:59 pm
Tam Nguyen | Category: Integration, Moxi Partners, Open Platform | Tagged , , , , , ,

This Brokerage Does Onboarding the Right Way

onboarding

By Tiana Baur

Some brokerages just get it. They embrace change. They prepare; they future-proof their brokerage. And they totally rock agent onboarding. William Raveis is a shining example of just that.

William Raveis was founded in 1974, and is the No. 1 family-owned real estate company in the Northeast, and No. 9 real estate company in the country, according to REAL trends. They have 120 offices in nine states, with 4,000 agents that account for $9 billion in sales volume annually.

We recently held a webinar with RE Technology and were lucky to have a special guest, Bill Gamelli, COO at William Raveis. We asked him what drove him to MoxiWorks and he answered by saying, “When we started looking at MoxiWorks, one of the things that got me really excited and got my team really excited, was the simplicity and the open platform that MoxiWorks provided as well.” He went on to say, “The simplicity and the focus on SOI were things that were really, really important to us. And increasing the agents’ productivity.”

From our end, Daniel Bailey, Senior Account Manager at MoxiWorks, added, “The Moxi rollout at Raveis was by far one of the best rollouts I’ve participated in. The team followed the success recipe in our engagement cookbook to a tee, but really made it their own. They went the extra mile to make sure agents were prepped for launch by getting started with engage materials to build excitement though constant communication. They understood agents need extra help adopting new technology, so the rollout team lead by the COO himself visited every office in their org to make sure agents were trained and ready to go!  Not only that, they invested in other tech to help agents get their databases into Engage without the headache.”

The Raveis launch was carefully coordinated on both ends, but what made it so smooth, was their step-by-step training program. Brokerages can give their agents tools, but if they don’t train them, the adoption rate is low and the ROI is nonexistent. We’re lucky at MoxiWorks to have clients like Raveis that understand the importance of onboarding their agents the right way.

So, did the simplicity factor of Moxi and training agents pay off? Bill said, “Getting agents to understand the power and simplicity of what MoxiWorks does, creates an adoption rate that far surpasses our expectations. As of September, we had already reached our adoption rate that we had hoped for by year end. The simplicity factor is critically important.”

Raveis also understands the importance of keeping up with technology and embracing technology that has an open platform with an API that allows the pieces of their ecosystem to share data with one another. Bill said, “When you talk about the future, much of what we’re doing now is to look at how we can integrate other technologies as well. Let’s face it, we have suffered in this industry with disbarred data sets.”

If you’d like to hear more about William Raveis and their MoxiWorks onboarding journey, you can watch the recorded webinar below.

Posted on November 3, 2017 at 4:13 pm
Tam Nguyen | Category: Integration | Tagged , , , ,

2018 Is the Year of the ChatBot

chabots and platform integration

By Maddie Jostol

You need to determine where chatbots fit within your business. That’s right, not “if” but “where.” Eighty percent of businesses already use or plan to use chatbots by 2020, according to a survey by Oracle. Some are even predicting that chatbots will be the new way for companies to monetize the mobile experience, where smartphone apps are losing steam. It may sound intimidating, but like it or not, chatbots are the new must-have thing for businesses in all industries to keep up with changing technology. Is this the case for the real estate world as well? We dug a little deeper and here’s what we found.

First things first: What is a chatbot?

“A chatbot is a computer program that maintains a conversation with a user in natural language, understands the intent of the user, and sends a response based on business rules and data of the organization,” as defined by Chatbots Magazine. It’s exactly what it sounds like – a chat function backed by AI (artificial intelligence). Typically, a person would interact with a chatbot through an online messenger such as Facebook Messenger, Skype, text messaging, or a website, and AI is embedded in the messenger to hold the conversation. Currently, customer service and online shopping are common applications for chatbots.

The rise of artificial intelligence

One example of the rising popularity of AI for the everyday American is AI through voice enablement, which has become common and readily available through devices such as the Amazon’s Echo or Google’s Google Home. In 2017, 35.6 million Americans will use a voice-activated assistant device at least once a month, as reported by eMarketer. This trend goes beyond home automation, as companies across industries from banking to consumer products have AI solutions in the works. Americans have gained familiarity with the task-oriented format of voice enablement devices such as Amazon’s Echo. What chatbots accomplish is creating a more conversational transaction leveraging AI.

Why now?

We’re claiming 2018 as the year of the bot for several reasons, including the changing expectations of consumers, investment in AI, and consumer familiarity with online messaging. Consumers are now comfortable using messaging services – texting for daily communications, Facebook Messanger for social purposes, and Slack at work, to name a few. On the other hand, AI is becoming more accessible and familiar for the average person. When you marry the two, you get chatbots.

Look out, real estate

51% of people expect a business to be available 24/7, according to Venture Beat. You better believe a process as stressful as buying or selling a home is no exception. Chatbots are breaking communication barriers between companies and consumers. There are countless applications for chatbots in the real estate world. Think about having a chatbot answering all of the basic introductory questions from a new lead, then handing the lead off to the agent when they’re ready. Imagine a chatbot that takes over the frustrating back-and-forth that inevitably happens when agents attempt to schedule a meeting. Communication is a dominant piece to the home sale process and chatbots are making their way in to deliver on consumer expectations, save agents time, and smooth brokerage business process.

In addition, the platform is already there. Facebook is the core of digital marketing in the real estate world, and Facebook happens to be one of the key players in the chatbot space. Industry players will be attentive to what path Facebook is paving and likely follow suit.

The future of brokerage technology

As companies continue to implement chatbots over the next year, they’ll become even more commonplace. Their powerfulness to brokerages, agents, and consumers is highly relevant to the current needs of the industry. For example, chatbots are particularly relevant for mobile users as messaging is key to mobile device use. Agents are always on-the-go, which means chatbots could fit into their existing workflow well. As we make our way into 2018, we’ll see a growing divide in productivity, agent retention, and profitability between the brokerages that have embraced chatbots and those that have not.

So, how can brokerages prepare for the rise of chatbots? The key is remaining agile. If you put technology in place that has the potential to integrate with innovations such as chatbots, you’re in a much better position to remain competitive. It all stems from data. Artificial intelligence, and, more specifically, chatbots, run on data. When you own your data and partner with companies that help you manage your data, you gain the opportunity to shift with the industry, adopting new technologies such as chatbots.

Chatbots become even more powerful when they’re integrated with an organization’s other systems. When technologies share data across a company, that brokerage benefits from high efficiency and data accuracy. This is familiar territory for us at Moxi Works as our Moxi Cloud open platform is designed to integrate technologies across an entire brokerage – it’s the ecosystem where all of your tech tools live and share data.

Moxi Works is in talks with chatbot providers regarding their application in the real estate industry. Why? Because we want to stay ahead of the game so we can serve not only as a technology provider, but also as a consultant to our brokerage partners. At the end of the day, we want to make our client brokerages be more profitable, which means taking part in technology movements such as chatbots.

Posted on October 12, 2017 at 4:55 pm
Tam Nguyen | Category: Integration, Open Platform | Tagged , , , , ,