Open house presentations are the new standard. Gone are the days when you could put out a plate of cookies, sit back, and reap the benefits. Markets are crazier than ever and the competition couldn’t be vaster. Stepping up your open house game will ensure success and help beat out the competition.
Here’s why you need to use open house presentations moving forward:
Better Chances of Converting
Open house presentations allow you to have a better chance of converting a buyer for your listing. How come? With automated marketing sending out your presentations to open house guests, you’re reminding them of the house they saw, and why they loved it.
Since home buying is the largest and most emotional purchase in a client’s lifetime, chances are they’re going to need constant cues and reassurance of why they should take the leap. Open house presentations remind them it’s there and allows them to fall in love with the home over and over again.
Check this page out for open house presentation samples so you can get an idea of what agents are providing to potential buyers.
There’s a new way to “Open House” and it involves killer lead generation, tying into buyer conversion. Spacio is a lead catcher tool that allows agents to host paperless open houses and turns them into powerful sales opportunities. They do this with a few simple strategies.
Simple and Paperless Lead Capture: A modern and inviting sign-in form collects visitor information and leaves them with an unforgettable first impression. Spacio verifies the accuracy of visitors’ contact information so agents can focus their efforts on the highest quality leads.
Follow Up: Spacio automatically sends a follow-up email to prospects after they sign in. Through our CMA tool, Moxi Present, the follow-up email can include agent’s customized interactive presentations for the listing. Spacio also gives agents access to all the open house leads in their Moxi Engage CRM.
Get Insights on Your Most Likely Customers: Spacio gathers social insights on visitors and surfaces the most likely customers based on the agent’s Ideal Customer Profile. Lead Quality Scores are based on the agent’s preferences and a variety of factors, including how visitors answer questions on the sign-in form and public data available on leads.
Learn more about Spacio and how they’re changing the game.
If those aren’t good enough reasons to convince you why open house presentations are a must, then how about this. Millennials, who are now the largest generation buying homes, are a different animal. In fact, millennials represented 45% of all purchase loans in 2016.
They’re not the only ones that expect more from real estate agents these days either. With articles like this coming out all the time, it’s getting more and more vital for agents to have an indisputable value proposition. Older, tech savvy generations expect more now as well, and you can make your worth obvious with your expert open house. But still, don’t forget the cookies.
Advertise Your Listing Allows Agents to Create Facebook Ads in Under Five Minutes
Social media advertising has become a major player in real estate marketing. With over 1.94 billion active users on Facebook, it’s a channel that consumers expect agents to capitalize on.
The problem is, there’s a big barrier to entry. Since the system was built for digital marketers, a significant number of agents find it intimidating and cumbersome, and therefore never get around to trying it. And although they are expected to be doing great and consistent social media marketing, rarely do they find time in their busy days to do so. That’s why Moxi Works stepped in.
Advertise Your Listing allows agents who just won a listing to create a Facebook ad for said listing in under five minutes. Not only that, but it sends reports directly to their clients with the click of a button.
Greg Sundberg, VP of Marketing, said, “It’s important to be a digital savvy agent to compete and win business. Facebook is an obvious choice for us to help agents to do that. We believe this is the absolute easiest way to advertise online.”
By simplifying the ad creation process, we are able to offer an easier, better way for agents to delve into Facebook ads. “We have high quality brokers as our clients and they get a disproportionate share of listings, but in an ever-competitive environment it’s critical that they demonstrate value to their sellers. Advertise Your Listing helps them do that, while also being a big agent convenience,” said York Baur, CEO of Moxi Works. “The Moxi Cloud already has all of the info we need – listing info, brokerage info and brand, agent info, photos and a landing page, all of which are automatically created in the Moxi Cloud – so literally with the click of a button and a credit card, an agent can deliver value back to their seller.”
Homeowners want to know that you’re taking a competitive approach and actively reaching new prospects. Advertise Your Listing helps agents show clients that they are willing to go the extra mile for them, and can be another reason for referral and repeat business.
Here’s the thing. We know that many professionals are hesitant to use their personal Facebook profile, we would be too. That’s why we made sure they wouldn’t need to. Any agent can use Advertise Your Listing, regardless if they have a Facebook account or not. So now, there’s nothing standing in their way!
Advertise Your Listing is set to launch next month, July 2017.
Find out more about Advertise Your Listing, other products, and the Moxi Work’s open platform known as the Moxi Cloud, here & watch the video below!
While the idea behind Zestimates® seemed awesome for homeowners, it’s entirely frustrating for agents and often ends up disappointing their clients with inaccurate pricing forecasts. Even though Zestimates know a home’s approximate size and location, there are many factors they don’t take into account. That is why homeowners need to hire a real estate agent that can be their trusted advisor through every step of the home selling process, because Zestimate accuracy doesn’t cut it.
Zestimate Accuracy Backlash
What happens when Zestimates are seen without proper context or guidance? A lawsuit. While this is the first lawsuit of this kind, we are not surprised to see it come to light. It states that, “Homeowners, realty agents and appraisers have been critical for years about the valuation tool, citing estimates that too often are far off the mark — sometimes 20 percent or 30 percent too low or too high — and misleading to consumers. Zillow itself acknowledges errors.” That’s why we empower agents on our platform to be true consultants.
“The idea of an AVM (automated valuation model), an algorithm, that determines the price of a house is flawed from the very beginning,” said York Baur, CEO of Moxi Works. “There’s no such thing as standard housing product. If I buy a car, it comes off an assembly line, and they’re all the same. But every piece of property is different.”
Baur went on to say that, “Zillow has been very clever to give consumers a ballpark idea of what their house is worth, but it’s just that: A teaser to get them onto the website. So, why would anyone leave the most financially and emotionally charged transaction in someone’s life to a computer? You wouldn’t. Like with any large investment decision, you would seek professional advice, and that’s what realtors give you.”
Our CMA presentation tool, Moxi Present, encapsulates the relevant information about a house and enables a professional agent to consult and advise their client with accurate information, and information that can give true context to a Zestimate. “A realtor using modern tools like Moxi Present, has access to a wealth of data beyond what some computer algorithm is using and in particular can access things that no algorithm can,” said Baur. He means things like the details of a home’s interior or the exact character of a given neighborhood, which only an agent, a human, can speak to.
The importance of using a trusted advisor cannot be overlooked. As we all well know, this is one of the most important and personal transactions in someone’s life, and it needs to be treated accordingly. If you were to get a surgery, would you consult a professional first?
The pivot heard around the real estate world
When news broke of Upstream’s strategy pivot, we all stopped to see how they shifted because this not only has implications for brokerages, but for the industry as a whole. For many, Upstream’s movement represented brokers taking back control. This pivot means the power stays in the hands of the MLS.
What Happened With Upstream?
The original plan was for Upstream to stick themselves before the MLS organizations, granting brokerages much wanted control where they hadn’t before. Now instead of trying to get brokers to input listings with Upstream first, they will have brokers input listings into their MLS, and later can push said listing through a dashboard to Upstream if/when the broker chooses to. It’s not just a pivot, they flipped a 180 and it has major implications.
York Baur, CEO of Moxi Works, weighed in on the topic and said, “The point of Upstream was for brokerages to get control of their data. We were fans of the idea of upstream. If we had a magic wand and Upstream existed, then our team wouldn’t be spending their time chasing MLSs around, we would just be writing to the Upstream API and be done with it. The problem they were solving for the software companies and brokerages was a fantastic idea. We understand why they had to pivot – trying to change agent behavior at the MLS level is a huge challenge.”
There has to be a better way, right? We’re here to say: There is.
Moxi offers an alternative that gives more control to brokers. But before we explain how, we need to back up and look at the original goal of Upstream.
To give you some perspective, “The idea behind Upstream is to give brokerages the ability to store and distribute any information they deal with, not just listings. This includes information related to salespeople, employees, customers or clients, vendors, accounting and historical property data.” This is from a 2015 Inman article. They didn’t just set out to fix the control of property data, they set out to fix the brokerage control of all data.
So, what’s the alternative? The next best thing are open platforms like the Moxi Cloud. The end result for brokerages in our case, is the same. The brokerages data is all in one place and all the tool and services integrations can get to it. It’s a power strip where brokerages can plug and unplug all the best-in-class tools and services they want, while remaining in control of all their data.
Baur added, “There is good news to all of this, and that is that the Moxi Cloud open platform does what Upstream promised today, allowing property data, brokerage data, agent data, and consumer data, to be used and updated by more than 30 industry leading tools and services. Until the time Upstream or something like it exists, this is the best brokerage solution.”
The most common question we get is: “What if we commit to the Moxi Cloud and then Upstream happens… then what?” The answer is simple. We have already cultivated these tools and services, we would simply take the Upstream feed into our services and everything would work the same. It’s not the Moxi Cloud or Upstream, it’s the Moxi Cloud AND Upstream.
Our goal, why we do what we do, is all in order to strengthen a brokerage and give them control of their destiny. “The desire for brokers to have more control won’t go away and it will probably be filled by MLSs, brokers, and platforms like Moxi Works, that already build tools that give brokers that control,” said Cass Herrin, Director of Data Services at Moxi Works. “We will continue to focus on tools that give brokers control over their own listings.”
Baur added, “Brokers funded Upstream with the goal of gaining control of their data. While that’s been diluted by this pivot, brokers must realize that the vendor community and the open platform Moxi Works provides, aka the Moxi Cloud, has already solved this problem.”
Learn about the open platform and how it can benefit your brokerage here.
A glance at the Moxi Works Open Platform:
The difference between closed and open platforms exposed
By Mike McHenry, VP of Channels and Partnerships, Moxi Works
- A platform is like a power strip; it lets you plug and unplug tools
- An open platform differentiates a broker’s tool set, aiding recruiting and retention
- The difference between a closed and open platform is monumental
A “Platform” is whatever you want it to be
Platforms have existed in technology for ages. Most industries have already adopted them, but it’s a relatively new idea for a residential brokerage. I’ve noticed that the word “platform” is being thrown around heavily right now – it’s the 2017 buzz word and because of that, it’s starting to lose its meaning.
Some of these vendors that are calling themselves “platforms,” however, don’t actually do what they should and because of that, you’ll need to know what to look for. There are five basic services that a proper platform should have and offer:
- Property data that can be shared across all tools eliminating redundant entry
- Brokerage and agent data that’s up to date
- Consumer data so technology can help agents manage their SOI
- Integration with both Microsoft and Google cloud environment to easily and securely share data across tech companies
- An API (it allows other tech companies to integrate and share common data)
Let’s also put some rumors to rest. Just because you use a platform doesn’t mean you need to embrace the entire platform. It would be insane for a single brokerage to use every single one of our 30 integrated partners. A platform is whatever you want it to be for your brokerage.
Also, Security isn’t an inherent problem in open platforms just because a system is open, doesn’t mean it’s insecure. YouTube for instance, is an open platform site. No one is afraid to use it.
Closed vs. Open Platforms
I have to shed light on how important the distinction between a closed vs. open platform is. Many vendors that call themselves “platforms” are just products that sit on a database with no API – meaning they have no way to communicate effectively with one another. Here are some examples:
Open platform: Microsoft Windows. Windows is an operating system that allows you to download whatever you want, whether that’s QuickBooks for your taxes or Adobe Photoshop, and delete the apps you no longer want or use. If apple is more your speed, think iPhone and the AppStore.
Closed platform: Video game consoles. If you buy a game for Xbox and you get a Sony PlayStation, you have to buy your games all over again. The choice is not up to you if you ever decide to switch.
As a broker, this means with a closed platform you have to go with whatever tools the vendor chose to work with OR the vendor built it all themselves and can’t afford to evolve it over time at the same speed as competitors. Either way, it can be a disastrous future for a brokerage.
The reality is, no one can be great at everything. An open platform allows a brokerage to get all of the best tools out there, have them work together, and can change tools at will – hassle free.
Open Platform Benefits
If you’re a broker and you’ve already invested in some tech solutions over the past three or four years like a digital transaction tool, gifting, or lead partners, you don’t have to change them to get on an open platform; you integrate them and preserve your investment in agent training. That’s why an open platform is so dominant: the power and tools stay in the brokerages hands. They help companies retain the tools they love and find replacements for the ones they aren’t jiving with.
If you choose a platform provider for those benefits today, that provider can help you flawlessly transition as new tools come online in the future. At the end of the day that’s what everyone wants right? No headaches and a shorter list of items for a brokerage to worry about.
If those are not good enough reasons to use an open platform, then how about this: money. Maintenance and support are cheaper on an open platform because it leverages the entire community that makes up the cloud. Development time also decreases. Boeing doesn’t make aircrafts, they assemble them.
What’s an Ecosystem?
This is another term used in the platform realm. An ecosystem is a collection of complimentary applications all working together, sharing data, that make the whole greater than the sum of the parts. Each platform has its own ecosystem that makes up the cloud.
Again, think of your iPhone. You can have all of your applications together so that the device becomes an indispensable business tool. You get to pick à la carte whatever applications you need and don’t have to worry about how they work together. If you find later you don’t like an application, you can delete it and install a different one.
Why a Brokerage Should Care
It’s no secret that the pace of change for real estate technology is accelerating. We know that there are hundreds of companies making technology for residential real estate, which makes for thousands of applications available for use today.
What this means to a brokerage owner is that there’s no way to predict which companies and applications are going to succeed or even to envision what technologies will come into the market in the future.
Having a platform and ecosystem of applications that run on it is the key to agent productivity and retention. If you don’t think that having a complete integrated technology platform and applications to offer your agents is important, talk to a broker that just lost an agent to Compass.
If you choose the right platform, you’re going to get most of the benefits that Upstream promises for your brokerage today and will future-proof your brokerage for what’s to come in the future.
With over 30 integrated vendors and growing fast, Moxi Works is very excited to announce our new addition to the Moxi Cloud: QuantumDigital.
QuantumDigital is renowned in the world of direct mail, digital, and email marketing for real estate. It’s hard to beat solutions that generate revenue, all while having a 24-hour turnaround time for postcards and all print marketing.
The Moxi Cloud open platform is an entire system built specifically for brokerages and agents to make their lives more efficient. This new vendor will be integrated into the Moxi Cloud through our sphere marketing system powered by Moxi Engage CRM.
“QuantumDigital has great relationships in the real estate industry and we’re jazzed to be partnered with them. Integrated in the Moxi Cloud, together we bring a seamless print, digital, and email experience to our broker and agent customers. We’re looking forward to innovating with the Quantum Digital team,” said Mike McHenry, VP of Channels and Partnerships.
Jim Damman founded QuantumDigital in the 80’s to provide a simple way for agents to generate leads, while freeing up their time to meet clients face-to-face. He pioneered the concept of targeted direct mail and created a postcard marketing service that was fast and easy. Since then, they have paved the way for real estate marketing.
Agents can utilize their offerings by choosing from hundreds of online marketing services or the classic and effective direct mail solution. Some direct mail postcard marketing options include Just Listed postcards, farming, and buyer follow-up.
With agents in mind, QuantumDigital created easy ordering tools that store agents’ photos, company logo, and other details to save agents time in the ordering and checkout process. Their suite of products and services was truly created to make direct mail simple and fast for real estate agents. After all, they’ve been doing it for over 30 years in the industry!
Learn more about QuantumDigital and their deep roots in real estate below:
The Moxi Cloud’s newest integrated partner is Spacio, an app that allows agents to host paperless open houses and turns them into powerful sales opportunities. We’re excited to have Spacio on our open platform to provide an easy and effective way for agents to create new client relationships.
Mike McHenry, VP of Channels and Partnerships said, “Spacio is a great lead capture solution for agents. By integrating Spacio’s application into the Moxi Cloud, we can automatically insert contacts from an open house to our CRM, Moxi Engage and then email a CMA directly to all the walk-thru’s for follow-up.”
Here’s how it works:
Simple and Paperless Lead Capture
A modern and inviting sign-in form collects visitor information and leaves them with an unforgettable first impression. Spacio verifies the accuracy of visitors’ contact information so agents can focus their efforts on the highest quality leads.
Spacio automatically sends a follow up email to prospects after they sign in. Through Moxi Present, the follow up email can include agent’s customized interactive presentations of the listing. Spacio also gives agents access to all the open house leads in our Moxi Engage CRM.
Get Insights on Your Most Likely Customers
Spacio gathers social insights on visitors and surfaces the most likely customers based on the agent’s Ideal Customer Profile. Lead Quality Scores are based on the agent’s preferences and a variety of factors, including how visitors answer questions on the sign-in form and public data available on leads.
Real-Time Reporting on Brokerage-Wide Activities
Make more effective, data-driven decisions on sales, marketing, and training with comprehensive real-time reporting on company-wide open house activities.
Spacio utilizes the information already in the Moxi Works open platform including brokerage branding and agent/office roster information. Moxi Works’ customers can enjoy automatic onboarding of all agents, including complete agent profiles with headshots in Spacio and all listings automatically populated upon account creation. This means agents spend no time migrating to Spacio and more time using it.
Find out more about Spacio and the wave it’s making in the real estate industry by clicking here.
The Moxi Cloud is the solution to the antiquated real estate industry problem that there was no true open platform available. Our goal is to become the power strip that brokerages can plug new tools into and unplug the tools that are no longer working for them.
Now with dozens of integrated partners, we pride ourselves on having best in class tools available to our brokerage clients – that’s where Flipt comes in. Flipt connects home sellers to top real estate professionals on the web and mobile by using housing and social data.
“Seller lead generation for active real estate agents is critical when inventory is hard to come by. No product, no listing, no bueno. Flipt + Moxi Works provides quality listing prospects directly imported to Moxi Engage. Flipt’s approach by promoting an agent across media properties to surface potential listings is unique,” said Mike McHenry, VP of Channels and Partnerships.
Flipt has carefully vetted their advertising partners and they include the top advertising networks in the business, such as The Wall Street Journal, CNN, The New York Times, Spotify, Goodreads, Hulu, Vimeo, and the list goes on.
Flipt lets you claim your zip codes and within a few minutes launches your locally targeted campaign with their easy-to-use ad builder. Within 24 hours your ads are online, where motivated sellers click and request your information from your free Flipt landing page. Follow up with these inquiries on Moxi Engage and have everything in one spot.
Watch how Flipt works:
What separates Flipt from the rest, is that they only show ads to verified homeowners, only in your selected zip code. Agents don’t have to worry about wasting their advertising budget on random people surfing the web.
Buyside has officially teamed up with Moxi Works to deliver agents a great source for seller leads via the Moxi Works open platform.
Buyside brings over 175 years of combined real estate experience to assist brokerages in turning their buyer data into leads, listings, and profits. With an impressive list of clients and a great team, we couldn’t be more thrilled to have them with us.
How does it work? Each agent receives a seller lead-gen marketing suite complete with a landing page that has multiple home valuations in order to drive homeowners to seek the guidance of a professional agent. Their intelligent system cross-references against every actively searching buyer to alert your listing agents of matches. All of these leads drop right into Moxi Engage for little to no effort for agents.
“Buyside is a powerful and easy add-in to any broker website that turns your traffic into seller leads. Using Moxi’s open platform API, Buyside automatically sends these new leads into Moxi Engage for an agent to nurture and grow their sphere with zero effort,” said Mike McHenry, VP of Channels and Partnerships at Moxi Works.
Buyside is a seamless solution that easily integrates with how your brokerage does business and by that we mean: they get it. It’s easy to set up, launch and use. Plus, like all Moxi products, Buyside uses Single Sign-On (SSO) so agents don’t have to remember yet another password. Agents can track online activity for active listings and send seller clients a weekly report on their listings activity.
Buyside believes buyer data is the largest untapped asset within a brokerage and represents the final frontier in the digital transformation today in real estate. “Buyside prides ourselves on delivering quality service to the brokerage community and so it was a no brainer to partner with someone like the Moxi Works team who share the same vision” said Buyside CEO, Charles Williams.
If you want more seller leads, Buyside will get you there. Agents generate thousands of buyer leads every month and Buyside uses that buyer data to capture seller leads. Grow your sphere of influence by letting the data do the talking.
Watch how their system works:
iTourMedia is our latest and greatest partner, bringing automated social video distribution to our open platform. iTour lets agents create and edit videos, and through their partnership with Facebook, makes it easy for agents to reach their target audience.
Social media has been a key part of marketing for brokerages and agents as of late, but it can be really time consuming. Some brokerages have dedicated staff to help their agents with social, others hire assistants to do the tedious work.
Mike McHenry, VP of Channels and Partnerships at Moxi Works said, “iTour Media is another great Moxi partner that’s taking advantage of our open platform. An agent can easily promote their listings on Facebook and their other social media accounts fully managed by the iTour team. It’s a simple button click to start and the “boost” really works for agent branding and property promotion.”
Now with the help of iTourMedia, agents can create visually compelling short videos and push them straight to Facebook all with one app. Why video? 80% of the worlds Internet traffic will be video by 2019 (Cisco, 2015). Besides, it’s the beautiful photos and videos that agents curate that often sell homes.
Knowing what days and times to post can be tricky. iTourMedia’s optimized social schedule allows you to push and boost posts based on the most optimal time of day, meaning more bang for your buck.
There are a variety of plans iTour offers brokerages and agents. For example, their Social Connextions Managed Services gets you experienced social content editors that setup social accounts and manage targeted posting on behalf of an agent. They’ll setup up to 3 social Connextions (Facebook, Instagram, Twitter, Pinterest, YouTube or LinkedIn) and link all social Connextions to Hootsuite for easy combined posting.
iTour even has a Social Audit available where you can receive an action plan to make sure you have optimized your social set-up. If you aren’t there yet, have them set up your Facebook page with a custom branded banner and optimal business configuration. Whether you’re a social media junkie or just starting to dip your toes in the water, iTour holds your hand while you jump in.
Social advertising via Facebook is based on the agent or brokerage’s Facebook Ad account.
iTour grants access to analytics through their app, but they are also accessible through Facebook accounts.
Watch the iTourMedia tour:
iTour will be integrated with Moxi Present, giving agents the ability to add the iTour home tour in their presentations. If you haven’t jumped on the social media bandwagon, do so before it’s too late! While you’re waiting, your competition is growing their following and readership.