Real Estate Busy Season: How to Knock It out of the Park

By Maddie Jostol, Senior Marketing Manager 

real estate busy seasonIt’s go-time. Yes, we’re talking about the real estate busy season. It’s the time of year when listings ramp up, and real estate agents buckle up for an increase in inventory, clients, and closed deals.

May, June, July, and August are the heaviest home-selling months in the US, accounting for 40 percent of an average year’s total volume of existing home sales, according to Housing Wire. For reference, November, December, January, and February are the slowest home-selling months, accounting for only 27 percent of an average year’s total existing home sales.

Remember that the busy season benefits both your buyer and seller clients. Buyers have more inventory to choose from, and sellers see a shorter time on market. An analysis of single family home and condo sales from 2011 through 2017 by ATTOM Data Solutions shows that not only do we see more home sales during those peak months of May through August, but sellers enjoy a premium as well, with increased median sales prices.

For many agents, the real estate busy season is a huge opportunity to drum up new business and exceed those sales goals. How will you ensure you make the most of it? Here’s your step-by-step guide to knocking it out of the park this summer.

1. Stand out from the crowd.

This time of year is busy for you, but remember, it’s noisy for buyers and sellers as well. It’s vital that you stand out in a sea of real estate agents as the one that those home buyers and sellers want to work with. Stand out crowd by getting more eyes on your business, and remember that generating leads is only the beginning, but you need to make a strong first impression in order to seal the deal and start off on the right foot.

Here are a couple things to focus on in order to stand out:
• Response time (don’t forget, timing is everything)
• Market knowledge
• Personalized, thoughtful communications

2. Be the expert.

If there’s a niche market or customer you specialize in, capitalize on that opportunity during the busy season and seek out prospective clients within that niche. You’ll have a higher likelihood of winning their business because of your experience, and you’ll easily be able to wow them with your level of service. Think: first time home buyers, vacation homes, investors, specific neighborhoods, etc.

P.S. This is a great opportunity to build your reputation within that niche and generate referrals. When your clients feel you were able to deliver an outstanding, tailored experience, they’ll tell their friends who are in the same boat about you.

3. Bring your A-game.

When things get busy, in the heat of battle, it’s easy to let the little things slip. Leading agents retain a high level of professionalism, ensuring their business is marketed to be as outstanding as your service is.

As things ramp up, here are a few quick and easy ways to make sure you present your business in its best light:
• Up-to-date CMAs with live data
• Update your agent website with current market information (and an updated head shot while you’re at it)
• Create hyper-local marketing content
• Wow buyers with simple-to-use, interactive buyer-tours

4. Blow your clients away.

Once you’re underway with your clients, it’s time to offer a home buying or selling process in a way that will make them want to tell their friends. One easy way to blow your clients away is to show your clients just how many people you’re getting their listing in front of. When you advertise their listing using Promote, you’ll get their listing in front of a massive audience in just three simple steps. You can then either automate reports so that they’re emailed to your client directly, or you can deliver them personally. Either way, they’ll see that thousands of eyes have been on their listing, and they’ll see you as the digitally-savvy marketing superstar that you are.

With an increase in listings, it’s easy to get overwhelmed. Even though your to-do list will seem ever-growing, it’s important not to let your high level of customer service slip. Remember that with this increase in listings comes an increase in potential referrals once the dust settles.

Posted on May 9, 2019 at 9:03 am
Tiana Baur | Category: Real Estate Marketing, Tips and Tricks | Tagged ,

10 Things for Your Summer Real Estate Marketing Plan

By Jessie Trapp, Marketing Coordinator 

summer real estate marketing planIt’s May. The sun’s out, summer’s right around the corner, and after a bustling spring, the beach is most definitely calling your name. While this time of year tends to bring with it a major slump in business for many industries, real estate is quite the opposite – the busy season is just ramping up.

Warm weather drives communities to get out and about, creating endless opportunities for you to engage with your sphere and strengthen relationships. With a few seasonal tweaks to your already killer marketing plan, you’ll be generating leads and boosting your reputation before you know it.

Here are a few must-haves for your summer marketing plan this year:

1. Pop-By Gifts

Never heard of a Pop-By Gift? Well, now you have! They’re essentially small gifts that you can leave on client’s doorstep. They should be low-cost but serve as a nice reminder that you’re there if they find themselves ready to buy or sell a home.

Get out, enjoy the sun and pay your clients a visit. Check out this Pinterest page for a dose of Pop-By Gift inspiration!

2. Referral drive

According to a study by Nielson, people are 4 times more likely to buy a product or service when referred by a friend. To take advantage of this buying tendency, consider running a campaign centered around referrals to encourage your clients to talk about you and your biz while they’re out enjoying the season with family and friends.

Pro tip: Make a flashy presentation using MoxiPresent with an introduction video, info about why they should work with you, and all the deets about your business. Post it on social media to make it super easy for clients to share it with others!

3. Event

Do you love to barbecue? Obsessed with playing badminton at the park? Whatever your summer activity of choice is, make it a small event for your business and invite clients to join in on the fun.

Pro tip: Make sure to invite clients that you’ve worked with before who are willing to brag about you to your other prospects. First-hand reviews tend to be the most powerful!

4. Play ball

Well, you don’t actually have to play it, but you should at least watch it! Pro baseball games are a great excuse to treat clients to a night out without completely breaking the bank. Not to mention that they tend to be pretty long, giving you plenty of time to get the scoop on what’s happening in your clients’ worlds and search for opportunities to help them out.

5. Summer photo contest

While you’re busy chugging away at generating engagement and converting leads, live vicariously through your clients by getting a glimpse into their summer vacations. Host a contest on social media for the coolest/funkiest house your followers can find during their travels. Have them post it (and tag you in it, of course) and reward the winner with a pair of tickets to a local event. Not only does this spread the word about you and your business, but it gives them a fun outdoor activity for their vacation.

6. Summer themed swag

Who doesn’t love some free swag? Take advantage of days at the beach or park to pass out branded water bottles, personal fans, sunscreen, or koozies. Whatever it is, take the opportunity to spread the word about your brand while your community is out and about.

Pro tip: Consider including an invite for a coffee date with you along with your swag. Even if they simply want to hear your take on the current state of the market, it creates an opportunity to talk real estate, make a new connection, and grow your sphere. You never know what kind of lucrative opportunity it could turn into!

7. Go mobile

With people constantly on the go this season, make sure your reaching them in ways that will follow them wherever they go. Sending out neighborhood snapshots via email and advertising your listings and services on social media is a great way to make sure you stay top-of-mind, regardless of what your clients are up to.

8. Hit the major holidays

With holidays like the Fourth of July, Labor Day, and the back to school push in your future, make sure you have fun content lined up to make the most of it! Consider incorporating holiday themed content into your email campaigns and themed cookies at your open houses. Celebrating alongside your clients will only boost your reputation and give them a positive association with your business.

9. Follow the weather

Do you notice an extra hot day coming up? Send your clients a list of local indoor activities to help them escape the heat. These lists could include:

  • Favorite ice cream spots
  • Current movies playing at the local theater
  • New pop-up shops to check out
  • Indoor concerts

10. Think local

School’s out for the summer, and clients will be on the prowl for activates to keep their kids busy. Instead of feeling the need to look for activities in the local paper, do the work for them and give them a weekly activity update on your social media!

Posted on May 2, 2019 at 8:31 am
Tiana Baur | Category: Real Estate Marketing, Sphere Marketing | Tagged ,

Email Marketing Tips for Real Estate Agents

By Jessie Trapp, Marketing Coordinator

email marketing tips for real estate agentsA whopping 54% of marketers name increasing engagement rates as their top email marketing priority, and for good reason. While email marketing has proven to be a powerful strategy for connecting to those within your sphere of influence, here’s the catch: it only works wonders if you manage to get your contacts to open your emails in the first place, a task that most find to be much easier said than done.

Here are five engagement-generating email marketing tips for real estate agents to consider when crafting campaigns:


Irrelevant emails are an easy ticket into your client’s spam folder or even worse – an unsubscribe list. In order for your emails to be effective, make them truly valuable to those on the receiving end. Include call-to-actions and provide intriguing content that will make your clients see merit in opening your mail on a consistent basis.

Quick & to the point.

People are busy and don’t have loads of time to spend reading through emails that resemble a lengthy novel. Make sure to limit your email content to just the information your clients need to know, while keeping the amount of “fluff” and filler content to a minimum.


Not only do you want to keep your emails as short as possible, but you also want to make them easy to read on the go. Formatting your email copy into lists, bullets, and changing the color of especially important information makes it more likely that readers will read through your content and absorb the information you need them to know the most.


Although finding your email marketing rhythm can take some trial and error, it’s often smart to set some sort of cadence to your emails.

Do you send out a real estate blog post every Monday? Or maybe a schedule of local events on the first of every month? Regardless of the exact rhythm, giving your clients something to expect on a regular basis can make them more likely to open these emails when they receive them.


In order to stand out amongst the outrageous amount of emails your clients are likely receiving, put the effort into making your emails as personalized as possible, while remaining efficient. In order to achieve this, consider grouping your database based on individuals with similar interests, zip codes, or customer type so that you can tailor the content and subject lines of your emails towards a more targeted audience.

If you’re anything like us, you’re completely ecstatic about the new email campaigns features within MoxiEngage. Utilizing these five best practices will help set yourself up for success with the new functionality. Can’t wait to get started with email campaigns? No need to wait –  get started now.

Posted on March 14, 2019 at 4:24 pm
Tiana Baur | Category: Real Estate Marketing | Tagged ,

How Instagram Ads Will Win You More Listings

By Jessie Trapp, Marketing Coordinator 

MoxiWorksAs a real estate pro, you know that getting eyes on your listings is an absolute must. You publish ads for your listings on Facebook, post about them on Twitter, and maybe even spread the word about them through local newspapers or monthly Neighborhood News updates. You feel confident that you’re covering all your bases and taking the necessary steps to generate the leads you need for your business to thrive.

The catch? You could be reaching significantly more people and boosting your business in a major way, without adding any additional tasks to your already bustling list of to-dos.

While it may be newer to the game than many of its social media powerhouse siblings (aka Facebook), Instagram is essentially the real estate industry’s newly discovered better half. It’s time that you learn it, embrace it, and most importantly – use the channel to win more business and expand your reach like never before.

Here’s how Instagram will win you more listings:


To start, Instagram’s entire user experience was developed to optimize users’ ability to absorb visual-heavy content. That means that when you post a listing photo or an advertisement for your business, viewers may be more likely to notice it as they are using the app than they may be on other channels simply because the UI was specifically built for image consumption.


According to Hootsuite, brands see 10x higher engagement rates on Instagram than they do on Facebook. While this doesn’t necessarily mean you’ll generate significantly more immediate business from Instagram than Facebook, it does point toward Instagram being a powerful tool when it comes to generating engagement through your ads and strengthening your brand recognition, which will help promote consistent lead generation in the long-run.


More than 500 million people log onto Instagram every single day. That’s a LOT of users, and although your ads obviously won’t reach the entire audience all at once, the platform expands your access to a larger pool of people and audiences both inside, and very far outside of, your sphere.

On-the-go friendly.

Not all buyers have significant amounts of time to dedicate to browsing the internet in search of the perfect home. That’s why you need to cover your bases and make it available to them in as many channels as possible to increase your chances of getting their attention and ultimately, winning a listing. Instagram is a very mobile friendly app, making it a given that your ads will be largely consumed while on the go.

Ready to start advertising on Instagram? The Promote feature within MoxiMarketing allows you to advertise on Facebook and Instagram at the very same time, meaning you get much more bang for your buck without putting any strain on your workflow. Start expanding your reach with Instagram ads today.

Posted on February 21, 2019 at 3:15 pm
Tiana Baur | Category: Real Estate Marketing | Tagged , ,

Gaining a Competitive Advantage with a Modern Real Estate CRM

By Maddie Jostol, Senior Marketing Manager

MoxiEngage Customizable Sales FlowEvaluating a real estate CRM in today’s noisy world is overwhelming. What will actually make a difference in your business? What should brokerages look for in a real estate CRM that will truly give you a competitive advantage?

It can be tough to know what features to prioritize, how much you should be investing, and what questions to ask. It’s important to go in knowing what pain points you’re trying to solve for and what your priorities are. There are a lot of solutions out there, which leaves you weeding through everything to pick a system and provider that will not only fill your current needs, but also grow with your brokerage in the future. Trust us, though… when you pick a good one, it will all be worth it.

The truth is, when you onboard a truly innovative, well-designed real estate CRM that fits your business model, it can make an amazing impact your bottom line.

Here are a few things that a good, modern real estate CRM should have that will undoubtedly enable growth in your business:

A system that understands your business.

First of all, you need a CRM that works for real estate. The sales process in real estate is drastically different from that of other industries. The way in which agents work leads, how marketing is done, the data necessary to complete a transaction, and the way goals are tracked are all unique to real estate. Choose a system that aligns with real estate transactions and compliments the way you do business.

Automation that improves productivity.

Any modern CRM should be built with automation in mind. Automation enables your agents to do more, with less time. It means they’ll be able to rely on technology to do the mundane, repetitive tasks so that they can focus on what they do best: building relationships.

Look for a system with marketing automation, such as email marketing that automates touch points with an agents’ sphere. MoxiEngage, for example, has Neighborhood News, which sends out personalized market snapshots to an agents’ sphere every month without them lifting a finger.

Event better, look for integrated predictive analytics that help your agents stay ahead of the game. Agents are attempting to stay in touch with hundreds of people in their sphere. Imagine being able to provide them with a system that not only automates many of those touch points, but also leverages data to notify them when someone in their sphere is likely to list.

Integrations that matter.

Speaking of automation, data integration is key to having a CRM that truly drives your business forward. Integration with your MLS should be a non-negotiable. Agents shouldn’t need to waste time on repetitive data entry, and your property data should always be up-to-date and accurate. When evaluating a real estate CRM, look for integrations that increase agent productivity, in turn, increasing your brokerage’s profitability.

Lead routing should be a given. Integrated websites are best, because they route leads generated on your brokerage or agent websites directly into an agent’s CRM. On top of that, any lead providers (Buyside, Offrs, and Flipt are a few of our partners, for example) should be integrated so that those leads are routed into the CRM for easy follow-up.

Integration with your digital transaction management provider is also incredibly valuable, as it streamlines the entire transaction process for the agent. For example, agents can launch a DocuSign Transaction Room directly from their MoxiEngage account. The more we can simplify an agent’s workflow through valuable integrations, the better.

Reporting that promotes business growth.

At the end of the day, agents need to know: where does my business stand? Am I hitting my targets? Am I behind on my annual goal? Automated reporting enables and agent to always know the status of their business. Goal setting is step one, but agents also need the ability to track progress towards that goal.

As an example, since MoxiEngage is integrated with your MLS, an agent’s goals dashboard is automatically updated with each completed transaction, which enables them to see a realistic view of where their business stands without having to manually input any data.

A future of innovation.

It’s in your best interest as a brokerage to seek out a CRM that values innovation. The real estate industry is in an era of change and disruption, which means that in order to gain that competitive advantage you’re looking for, you’ll need an innovative technology platform behind that CRM.

Of course, we’re a bit biased since we’ve seen our clients drastically grow their businesses with MoxiEngage – the average agent with a MoxiEngage license sees 54% more transactions than those without, and the agents who fully utilize it see 117% more transactions over their peers without it. You can see why we’re biased. Regardless of the technology provider you choose to partner with, be sure to check these boxes when evaluating a new CRM. Choose a system that not only fits your business now but will grow with you.

If you’re in the process of evaluating a CRM for your brokerage and would like to get advice from one of our experts, reach out to us here.

Posted on January 23, 2019 at 4:53 pm
Tiana Baur | Category: Productivity, Real Estate Marketing | Tagged , ,

Understanding the Home Buyer’s Journey from A-Z

By Jessie Trapp, Marketing Coordinator

moxiworksFor most, buying a home is among the several major milestones in life – it’s a big deal. It seems to start out as a mere fantasy that you picture happening in the very, very distant future. And then suddenly, before you know it, you’re holding the keys to your shiny new home and taking a cheesy picture next to the for-sale sign.

As an agent, the home buyer’s journey shouldn’t be viewed so much as a blur, but instead as a series of steps that present you with specific actions to take. In order to reach your end goal of helping those in your sphere purchase a home, it’s important to use the tools available to you to guide them through your sales flow without missing an opportunity to act and make the right impression.

Read on for a quick refresher on the home buyer’s journey, and a few tips for what you should be doing, when.

“Wouldn’t it be cool if we bought a house someday?”

For most buyers, it’s probably safe to say that the actual idea of purchasing a home is formed a few years prior to the actual purchase. It’ll likely be something small – a casual mention while at a dinner party or exploring a new neighborhood. Regardless of where it happens, consider it a cue to start moving them through your sales flow.

Make sure that their contact information is imputed into your MoxiEngage (if they are someone you already know, they should already be there), and that you’ve filled in all the information you can gather about them. Although they may be far from ready to actually purchase a home, getting involved in the process from the get-go will increase the likelihood of them bringing you on board when it is, in fact, go time.

“I’m not ready to buy, I’m just looking for fun.”

It’s a classic phrase among home buyers that really means they are ready to be moved to the next step in your sales flow.

As the simple mention turns into a thought that keeps them up at night, future buyers will begin browsing the internet without necessarily having a conscious intention of taking things seriously. However, the more they search, the more they will become inundated with every ad related to homes, home listings, home loans, home design, and HGTV’s Fixer Upper that exists (thanks for that one, Internet). The more they see, the more excited they will get about the prospect of owning their own home.

This is a stage where it’s absolutely essential that they’re subscribed to your Neighborhood News snapshots. The more you are able to paint the process as being simple and painless, the more quickly they’ll decide it’s time to make the move.

“It couldn’t hurt to go to that open-house, right?”

As they begin to plan out every detail of their future home design, research the loan options and start playing around with the numbers, the idea of purchasing a home will quickly start to become a reality. This means it’s time to take your role as their trusted advisor to the next level.

They need to know that you are an expert in the area of town that they have their eye on, that you’re able and happy to work with their budget, and that you’ll be on their team throughout the entire process. It’s up to you to be proactive about conveying all of this to them, so that the thought of working with any competing agents never even crosses their mind. Use MoxiInsights to learn more about them and their interests to engage with them on a more personal level – they’ll appreciate the extra effort!

“I can’t decide.”

Some clients may know their dream house the second they see it, but for others it may take writing endless amounts of pro/con lists and comparisons to make the decision.

Using MoxiPresent to show them direct comparisons between their top contenders is a great way to support them and ensure they feel confident in the house they choose to be their home. As they ask you questions about things like commutes, neighborhood stats, and how their prospective homes compare to the ones up the street, edit the info on your end and the presentation will update automatically.

“I don’t know if this is such a good idea.”

Ah, the pre-purchase panic. It’s a common step among buyers, particularly if it’s their first time. It tends to set in once the paperwork comes out and the numbers begin to become more set in stone. Don’t panic, this is when all the nurturing you’ve done for your client relationships will really start to pay off. Do the little things that say big things, like getting them helpful gifts or sending encouraging notes to ease their worries. Shift the focus from the negatives (spending money) to the positives (reaching a major milestone and getting to decorate a new home), in order to make this phase as short-lived as possible.

“Where do I sign?”

They are past (most of) the jitters and questions and they are ready to dot the i’s and cross the t’s. They are ready for this stage to be over so they can dive into the fun stuff.

The actual transaction is when it’s time to really show them what you’ve got, as it’s a valuable opportunity to wow them with the amazing customer service and killer negotiation skills that will get you the repeat and referral business you need.

“Thanks for finding my dream home!”

It’s the stage that every agent looks forward to. The moment when your clients are thrilled about their new home and the service you provided them with. Although you deserve some good relaxation and “me” time, the work doesn’t stop here.

Nurturing your clients needs to continue long after you help them buy a house, as you want to remain top of mind in case, they, or someone in their personal sphere, finds themselves in need of a real estate agent (which they will).

Keep them in the loop through your social media, blogs, and newsletters. Oh, and don’t forget their house-iversary gift!

Posted on December 12, 2018 at 5:08 pm
Tiana Baur | Category: Real Estate Marketing | Tagged ,

The Real Estate Marketing Terms Agents Need to Know

By Jessie Trapp, Marketing Coordinator

Real estate agent terminologyMarketing is a major part of what you do as a real estate agent, and you have to be somewhat of a marketing wiz to stand out amongst the overwhelming amount of content floating around these days.

Not everyone has the time to master everything there is to know about marketing, which can often sound like a language entirely of its own, so here are a few important real estate marketing terms and definitions (in no particular order) that will come in handy as an agent:


Marketers are completely obsessed with them, to put it lightly. They are the key to analyzing the effectiveness of your marketing efforts and help determine what changes need to be made in order to see the ROI you need. As an agent, analytics will help you determine whether you’re running the right kinds of ads and content, for the right kind of people, at the perfect time.

Most of the tools that you are likely using (Facebook, Instagram, etc.) will have their own analytics systems built in. The key is to not only look at what the numbers are, but to look further into what they really mean for your business and what you can do to strengthen them.


Clearly, we are massive fans of the strategy here at MoxiWorks. A blog is a website or web page that is consistently updated with fresh new content. The latest pieces usually appear first, and the oldest last. Blogs can be authored by one person writing all of the content, or large groups of people all contributing different pieces and types of content. The main point of having a blog is to create a platform for you to communicate directly with your target audience in creative and engaging ways. With social media being so essential in today’s business world, blogs also serve as rich content to share across all of your channels, meaning much more bang for your buck.

Client persona.

Being successful at marketing requires you to have some idea of what your target client base or audience looks like. For example, if you’re selling luxury real estate, your audience is going to be much more specific and focused than if you are selling the typical middle-class neighborhood home.

Knowing who you should be targeting will help guide your entire business in the right direction. Not only will it help you create content that will be more relevant to the people that count, but it will also make all the difference in the level of success your ads experience.

If you’ve ever posted an ad on Facebook (if you haven’t, better start ASAP), you are likely familiar with the options it gives you to specify who you want your ads to reach. It usually asks for things like age and what types of keywords might be associated with the people you are wanting to reach. Having an accurate picture of your target audience will help you target these ads correctly and increase the amount of leads they generate.

Bounce rate.

They are the heartbreakers and the game makers of your website. Put simply, your bounce rate is the percentage of visitors that leave your site after only viewing one page, as opposed to browsing through multiple pages. it’s an important stat to keep your eye on, as it can tell you a lot about where you should focus your efforts when it comes to optimizing your site. Although it can be disappointing to see a high bounce rate, don’t let it get you down. Especially as an agent, your clients may only need what is on the one page that they visit. For example, if they are simply looking for your email address, which happens to be front and center on the first page, it isn’t necessarily a bad thing for them to leave after quickly jotting it down.

Content marketing.

The explosion of the internet has made content marketing the norm for most successful businesses. Instead of simply marketing your product or service, content marketing allows you to go deeper and actually build value and brand loyalty in the minds of your clients. Not only does this create more reliable and sustainable business, but it gives your brand an opportunity to have a much more significant and defined voice. This may include using content such as blogs, the Moxi Neighborhood News tool, and newsletters.

Cost per lead.

Every marketing activity that you put time and effort into costs you in some way. Cost per lead is the amount you pay to generate a new lead. If it is organic marketing (non-paid), then the cost is the time that you spend creating the content that you could be spending doing something else for your business.

And just like that, you’re on your way to becoming a marketing aficionado. Trial and error will be your best friend, but make sure to use data to guide your decisions and keep the error minimal.

Keep checking the Moxi Blog for more marketing tips and tricks you’ll want to know to stay ahead and keep up your tech savvy image.

Posted on November 13, 2018 at 5:19 pm
Tiana Baur | Category: Real Estate Marketing | Tagged ,

How to Create Content That Makes You Stand Out

By Jessie Trapp, Marketing Coordinator 

Marketing real estate content The secrets out – content marketing works. So well in fact, that virtually everyone seems to have hopped on the content marketing train in some way, shape, or form, meaning the amount of content floating around the online universe is exploding at rates that are tough to keep up with. For instance, within the minute that you spent clicking on the link to this blog and reading the first sentence alone, 350,000 tweets were sent. By the end of today, 95 million new pictures and videos will be posted on Instagram. By the end of this month, 79.7 million new WordPress blog posts will be published. Have I scared you away from ever practicing content marketing? No? Good.

Not to worry, the copious amounts of content out there doesn’t mean that you shouldn’t create content as part of your marketing strategy. What it does mean is that you have to create better content than your competitors, as well as everyone else competing for your audience’s attention. It’s a big task, as making a statement with content marketing isn’t as easy as simply buying a fancy car or showcasing a new hairdo. Read ahead for some quick tips on how to make the most of it!

Keep it relevant. No blog posts, pictures, or adorable puppy videos (yes, even puppy videos) will be effective in creating your desired ROI unless they relevant to the audience you are trying to reach. If you haven’t already, take the time to formulate clear personas of your target audience. What are they interested in? What are their demographics? What kinds of information might they find useful? Find the topic sweet spots that get people engaged and use them to focus your content.

Visuals are key. You want to catch people’s eyes, so keep things visual. To break out some stats here, articles containing images have an average of 94% more views than articles without images. High quality media is key for strong content creation, so be sure to invest in the resources you need to create it. Videos, images, and charts are all strong performers. Keep in mind that 60% of people will watch a video prior to reading an article if it’s available, so better position them front and center to get people hooked and invested in your content.

Make it a conversation. Engaging with your customers is practically marketing 101. They want to get involved, and encouraging them to do so will only help you become a better agent and a much more effective marketer. Incorporating “ask the audience” style posts will make them more likely to comment and engage with you directly. Creating custom hashtags, polls, and hosting contests are great for engagement as well. Here is a list of even more ideas to keep the two-way conversations going strong.

Straight to the point. Don’t you just hate it when you read an entire article, only to find that it fails to actually contain the kind of information you were looking for in the first place? While creative titles can be fun, make sure that they are informative enough that the reader can feel confident that diving into your post will be worth their time. This can also help with your SEO (Search Engine Optimization) efforts which, by the way, are definitely worth brushing up on.

Quality over quantity. Similar to the idea of keeping content relevant, keeping your content quality high is a must when it comes to its effectiveness. Instead of publishing content just for the sake of publishing content, ensure that you are creating content that is meaningful and purposeful, and at a pace that people can keep up with. The ultimate goal is to increase conversion rates, don’t forget it.

Get the timing right. To put it simply – there’s a reason we don’t see popsicle commercials in the winter. Timing plays a key role for every business, as you want your content to always fit your client’s current needs as best as possible. Instead of simply guessing when the time is right to reach out to clients with certain kinds of content, utilize data and insights to get it right.

Make it scannable. The reality of today’s mobile word is that we tend to get the bulk of our information while on the go. This means that it’s important to make content scannable, so readers can quickly get to the information they are looking for. Breaking up your content using lists, bullets, and subheadings will help guide the reader through your content with ease and ensure a positive experience that will keep them coming back.

Knowing how to craft your content will help your audience become further invested in you and make them more likely to convert into customers. Instead of focusing on the amount of content you produce, focus on incorporating aspects like these to make your content the shiny penny that can’t be missed!

Posted on September 25, 2018 at 3:51 pm
Tiana Baur | Category: Real Estate Marketing | Tagged , , ,

Differentiating Your Content Between Social Media Channels

By Jessie Trapp, Marketing Coordinator 

social media blog header imageThe number of social media users worldwide is estimated to reach an excess of 2.77 billion by 2019, so if you aren’t currently incorporating it into your marketing efforts, you’re going to want to start – ASAP. Not only does it give you access to this booming population of users and potential clients, but it also allows you to do so without breaking the bank, a major plus for any business. Although it is becoming a widely used marketing tactic, many professionals are spending valuable time posting on various social media channels while failing to generate the levels of ROI they are searching for.

We get it- the world of social media can be confusing and a tad messy at times. Luckily navigating it isn’t as difficult as it may seem, however, it’s essential to make a game-plan for how you plan to utilize it. One of the keys to making the most of social media marketing is knowing what types of content to post where. No two channels are exactly alike, as they all tend to be used by different groups of people that are in search of unique types of content. If you don’t have one already, creating a social media content strategy should be at the top of your to-do list! Plan out what kinds of post would likely build value on which channels and create an action plan to bring them to life. Here are some content-related recommendations for a handful of the powerhouse channels to keep in mind as you develop your plan!


Where to begin. Let’s just say, if social media channels were bees, Facebook would be the unrelenting queen. According to NAR, 69% of real estate agents use Facebook and it’s quite obvious why. The channel should be an integral aspect of your marketing endeavors, as it provides you with a variety of different ways to grow your sphere quickly via shares and word of mouth (or mentions). Virtually anything goes here, as adding a variety of content will increase your likelihood of it resonating with a wider reach of users. Blog posts, articles, videos, announcements, contests, and content that shows your brand and personality should all be in the line-up. In addition to the wide variety of acceptable content, Facebook also gives you the ability to get specific when it comes to who you would like your posts and ads to target. This is why Facebook advertising is known to be so effective, and why we here at MoxiWorks incorporated it into the Advertise Your Services feature that many of our clients have already started using to grow their business.


Hold off on the gifs and memes, and instead keep things purely professional. LinkedIn is all about growing your network and connections, so avoid posting anything that could potentially hurt your image to prospective clients and partners. This is the perfect channel to practice recruitment marketing – essentially marketing that makes people want to work with or for you. Focus on sharing content that expresses what your brokerage specifically brings to the table and what you can provide to others in real estate. Blog posts, articles, calls to action, images from company events, and sneak peeks into your business’ culture are all forms of content that will likely perform well on LinkedIn, enabling you and your followers to get better acquainted with one another.


As you know, real estate is an incredibly visual industry – all the more reason that channeling your efforts into Instagram is something you’ll likely find beneficial. With more than 800 million users, the app is mainly accessed by people who are on-the-go via tablets and smartphones. It’s a valuable opportunity to share images and videos that tell a meaningful story with just a glimpse, but make sure to maintain a level of high quality content. Experimenting with hashtags in your comments is a powerful strategy that can rapidly increase your reach on Instagram. For example, #RealEstate and #justlisted are both top preforming tags in the real estate industry specifically. Using tags related to your geographic location is also a powerful tool. Graphs and visual representations of data tend to perform well here too. Utilizing the story feature of this channel can go far in terms of giving followers a more personal and approachable look into the daily life of your business. And don’t forget those high-quality professional listing photos you’ve already paid for!


80% of Twitter’s users are said to be affluent millennials, the very group that is currently making up a major portion of the buyers in today’s real estate market. With that in mind, it’s likely worthwhile to incorporate this channel into your plan. The content that seems to perform the best here is videos, which have been shown to be 6x more likely than images to be retweeted. Engaging with followers through polls and contests are also great ways to take advantage of Twitter.

Although these guidelines are definitely important to keep in mind, being truly successful at social media marketing often entails a whole bunch of trial and error. Make sure you are tracking your analytics and monitoring the success of your content, so that you can make adjustments and see continually improving results. Doing so will contribute to increased levels of loyalty, marketing effectiveness, and profits – who doesn’t want that?

Posted on July 27, 2018 at 4:42 pm
Tam Nguyen | Category: Real Estate Marketing | Tagged , , ,

Smart Homes: What Agents Need to Know in Order to Effectively Market Them

By Jessie Trapp, Marketing Coordinator 

smart homesThe technology available at our fingertips continues to become seemingly more advanced by the second, and our dependence on it to perform even the smallest of tasks appears to be increasing along with it. Smart technology is now making its way into our homes, intending to make our lives easier and successfully making us humans lazier than ever. From ordering our groceries to turning on our lights, these cutting-edge devices are changing the way we live life and turning our houses into smart homes.

Smart homes are sweeping through the market, becoming a must-have for clientele that extends far beyond millennials alone. In fact, only 43% of smart home product owners are considered millennials. The usability and, for the most part, easy installation provided by this technology is making it an appealing investment for people of all ages. A recent survey shows that 32% of Americans claim to currently own some form of smart home technology, a percentage that is likely to grow rapidly in the coming years and a trend proving that many of your clients are willing to spend significant amounts of money in order to join the bandwagon. According to a recent report, the smart home market is estimated to reach a value of $53.45 billion by 2020. That’s some serious cash, and the real estate industry will play a major role in making that prediction come to life.

Although this technology has historically been considered part of a niche market for the rich, it is now becoming more affordable and accessible than ever. As an agent, being aware of the latest advances and which smart devices tend to appeal to different segments of clientele is a strategic edge worth brushing up on. If you happen to receive pushback from your clients in response to the added cost, which isn’t necessarily as significant as one might think, make sure to emphasize the savings that the initial investment can lead to in the long run. For example:

• Some insurance companies are now offering discounts on premiums to those who install smart security systems.
• Automated temperature devices can pay for themselves in energy savings in as little as two years.
• Smart fridges can now notify you when your food is approaching its expiration date, minimizing the amount of food that goes to waste.

When touring a smart home with clients, set the stage to help them envision the specific roles that smart products could play in their life. If you are convincing enough, they may decide they can no longer live without it, potentially resulting in a major win for you.

To get you started, we have compiled a list of a few of the major players in the industry today that will likely be on you client’s must-have lists soon, if they aren’t already.

Smart Locks. 62% of realtors say that they have found Smart Locks to be one of the most desired devices among their clients. It’s not surprising, considering that they automatically lock when you leave, unlock when you arrive, and allow you to control them remotely. Imagine carrying your bag of groceries into your home without feeling like you’re performing a juggling act for the neighborhood while simply grabbing your keys to unlock the door. If a home has a mother-in-law suite that clients want to put to use or possibly even rent out, a Smart Lock will definitely be a must-have. These nifty devices have the potential to be incredibly useful, so if your listing has one it’s worth emphasizing. Here’s a leading smart lock on the market today if you aren’t already familiar.

Smart temperature. We’ve all had those nights where you finally get settled into bed, only to realize that you have to get back up to adjust the thermostat. It’s not fun for anyone, making it unsurprising that programable thermostats are gaining popularity. As a favorite among non-millennial clients, this product is already integrated into the homes of 40% of smart product owners over the age of 65. Keep in mind that the benefits that it presents go beyond pure usability. Smart thermostats also appeal to “green” minded individuals and virtually anyone that wants to save money by minimizing energy usage. Have a client that is constantly traveling? Let them know that the ability to control the smart thermostat in your listing remotely will allow them to save energy while they’re gone, but still warm the place up prior to arriving home from a trip. You can see an example of a smart thermostat here.

Smart fridges. Why bother making a grocery list when most of us end up forgetting them at home anyway? Smart fridges now have built in cameras that connect to apps, giving you access to what’s inside of them from wherever you need it. Some even take it a step further and keep tabs on what food you need so they can order your groceries for you. It isn’t just about food anymore though; these fridges also connect to other devices in order to act as a resource for you to do things like check the local weather, watch tv, and rock out to your favorite music. If your client loves to cook or has kids that could use entertainment during meal prepping, this product will likely catch their eye. Smart kitchen appliances are admittedly quite useful, and a definite game changer for users of all ages. This is a great example.

Brush up on the latest products available so you can speak your client’s language when you come across a listing with smart devices. There are constantly new products popping up within the smart home industry, so get excited and remember to always utilize them as a major selling point during your presentations! Use the grocery bag anecdote, we’ve all been there.

Posted on July 19, 2018 at 3:50 pm
Tam Nguyen | Category: Real Estate Marketing | Tagged , , ,