Real estate brokerages and agents who use Google Apps for Work (Gmail, Google Calendar) can now integrate their Google email, contacts and calendar with Moxi Works.
From an agent productivity and adoption of your brokerage’s CRM point of view, integration makes agents more productive and significantly boosts their adoption of your brokerages CRM.
“If agents need to manage the customer record in multiple places, they will not do it and your solution will fail to be adopted. For enterprise CRM solutions to be successful, they need to have integration with Email, Calendar, Contacts, and lead manager.”
Says Victor Lund, in a recent whitepaper on Brokerage CRM Best Practices [PDF].
This is why integration of contacts through email providers like Google Apps for Work and Microsoft’s Exchange is so critical to agent success.
Moxi Works now integrates with both.
Moxi Works continues to integrate best-in-class applications and services into our productivity system. Unlike closed systems, Moxi Works is focused on integrating tools across agents, brokerages and the MLS to provide one unbeatable productivity system.
You should use professional email at your brokerage
We often get questions from our clients wondering if they should go with professional email for their brokerage or not. The answer is yes, absolutely. The benefits are massive! Here are 7 reasons to go with enterprise grade email (Google or Exchange).
Having consistent brokerage emails (email@example.com) means you are delivering consistent branding thousands of times every day.
A single customer record
If agents need to manage the customer record in multiple places they will fail to adopt your CRM. When an agent adds a client’s contact information on their phone, it should be recognized in their email, CRM tool and all other tools an agent needs.
A core data base of contacts that integrates into all tools
People are at the heart of sphere marketing and having them in a single database for every agent in your brokerage enables a wide variety of marketing efforts, including connecting them with any 3rd party tool.
Backed up and secure
You can rest easy knowing everyone’s email, contacts and calendar information is stored in a highly secure system with information stored in multiple locations. Automatic backups, spam protection and industry-leading security measures help protect your business data.
Microsoft and Google have thousands of engineers at the ready in the low chance that something goes down. Both Microsoft and Google guarantee a 99.9% uptime. Not bad!
If problems arise, help is available from Google and Microsoft 24 hours a day, 7 days a week.
Manage your brokerage efficiently with easy-to-use, web-based interfaces.
There’s more to come
In the future we’ll be integrating with a ton of other amazing tools to save agents time and to make them more productive.