With advancements in technologies, brokers are finding that they need to advance their brokerages as well in order to keep up. This doesn’t have to be a drastic, impromptu change, though. We’re challenging brokers to take a step back and think about how they can put systems in place within their brokerage that will align with the changing technological environment of the industry.
Data is power
“More data has been created in the past two years than in the entire previous history of the human race.” – AnalyticsWeek.com
Data is the currency that will give you an ROI on your technology. Data exchange improves productivity and optimizes operations acrossorganizations in all industries. Real estate is no exception, and we’re already seeing that those brokerages who adopt technologies with consideration for the future, are making significant advancements as a business. Data exchange is what enables an agent to auto-fill MLS information into their presentation, managers to see how for their agents are to their unique GCI goals, brokerages to manage their organization’s roster, and financial success.
Open platform allows fast integrations
The ‘plug and play’ concept is great (we clearly live by it), but only if the plugging and playing can be done quickly. Changing technologies can be incredibly painful and costly for businesses and it’s a major pain point for brokerages in today’s world. The reason brokerages are opting for an open platform API is to hedge against these problems in the future, as the solution enables fast integration of new technologies.
The API (Application Programming Interface) is the key to the open platform. It allows brokerages to plug and play the tools they need into one platform. It means that you have the exact technology solutions you need, when you need them. We integrated 12 tool and service providers within two months. That means within just a couple of months, our brokerage clients had a dozen more technology solutions at their fingertips and they’re able to use what they’d like and forget what they don’t.
From the partner’s perspective, it means they’re able to easily integrate with the Moxi Works platform, sharing critical data and improving the user’s workflow. Interested in learning a little more about how the technical integration works? Check out this interview with Melissa Kwan, CEO of Spacio, about how they launched Spacio to a major brokerage in just 2 days with the Moxi Cloud. From the brokers perspective, it means you can easily onboard new tools to your entire brokerage quickly and easily.
A changing environment
Change isn’t somewhere off in the future, it’s happening now. The real estate industry is faced with the opportunity to adapt, embracing technology that will make brokerages more efficient, winning back higher profit margins. Flexibility is vital, as brokerages that stay nimble and adopt the tools that fit their needs, culture, and process, will find success in providing their agents with tools and services that address their pain points. We like to call this flexibility ‘future-proofing.’ Those who strive to be industry leaders (big or small) will advance along with the changing environment.
Agents today have more options than ever of which brokerage they can take “their talents” to. The ability to attract, recruit, and retain top talent is more crucial than ever if your brokerage is going to dominate the competition in your market. What measures are you taking to ensure your business is the “it” place to work?
If it has been awhile since you reviewed your brokerage resources for agents, perhaps it is time to take an internal audit and reassess your value proposition. Questions to consider:
- Why would agents want to work here?
- What do I offer agents that the competition does not?
- How do I help agents be more productive and focused on selling?
If these answers are not immediately coming to you, chances are there is something dated with your brokerage process. To get back on track think two words: open platform.
An open real estate platform gives you the power to customize your brokerage to fit your brand and business needs. An open platform works like this: pick and choose, or, “plug and play” from a wide range of options to provide the types of solutions that best fit your needs. Just like a power strip, you can connect the things you want at your brokerage, and not the other stuff.
Competitive Advantage #1 of an Open Platform: Customization. Tools and services come and go all the time. With an open platform, choose the right combination of CRM, CMA, Leads Management, Print, Intranet, etc. that works best for you and your agents. In other words, keep the products that are used most plugged and sunset or unplug those that have fallen out of favor. The ability to customize your platform as needed empowers you to continuously providing best-in-class to your agents.
Competitive Advantage #2 of an Open Platform: Continuity. The power of having all of your tools plugged in and able to talk to one another in real-time should not be underestimated. If your agents know that their listing information will be shared and viewable from their CMA, to the CRM, and even to digital advertising solutions like Facebook advertisements, how much more productive does that make your agent’s time?
Competitive Advantage #3 of an Open Platform: Your Data. Why is data important? Think of brokerage data like digital currency; the more you have, the richer the intelligence and value proposition of your brokerage. If you can articulate both historical and current information data across property, brokerage, agent and consumers across all levels of your brokerage, the ability to identify new areas of business opportunity can be yours for the taking. Seriously.
Need help in determining your current brokerage proposition to agents? The first place to start: figure out which type of brokerage platform do you have.