On the heels of our latest exciting announcement that MoxiWorks is powering LeadingRE’s new initiative, the LeadingRE Cloud, we’re now thrilled to welcome a new best-in-class tool the Moxi Cloud: Sisu – an accountability software solution for real estate agents.
Like MoxiWorks, Sisu isn’t just another tech company, its real estate roots run deep. Sisu began a few years ago when a team of real estate agents in Salt Lake City leveraged a system of disciplined tracking and analysis of agent activities to more than double their sales numbers. Recognizing the power of the system they had created, Sisu Founder and CEO, Brian Charlesworth, developed the system of accountability into full-fledged software that gamifies and visualizes the data to increase the top line revenue of agents.
Sisu is built to track sales performance and coach agents to success through powerful data. This data needs to be connected to contacts within a CRM, so agents can use it to grow their relationships. Enter Moxi Engage. The partnership between Sisu and Moxi creates a single point of entry and collaboration between the services. This way the data will be more clean, accurate, and easy to maintain.
Here’s how it works:
Visualize what is achievable
Sisu’s accountability software solution “doubles production with intuitive performance tracking, monitoring, leaderboards, and dashboards, and eliminates duplicate entry with real-time, real estate CRM data sharing.” According to Sisu, real estate agents that consistently track and know their daily sales activities and KPI’s increase sales by at LEAST 100%. As we like to say, the numbers will set you free.
See more, sell more
Sisu also has a mobile app that provides a competitive edge with contact, and appointment tracking and viewing, conversion ratio calculation, pipeline overview, and real-time GCI reporting. This means agents are constantly in the know and reminded of there they stand the steps they need to take to increase their bottom line.
Accountability through visibility
With a simple to use interface, and robust and dynamic sales performance dashboards, Sisu enforces accountability, which we all know is a key aspect when it comes to adoption. It displays real-time scoreboards and leaderboards throughout your brokerage and on your real estate agent’s phones, accelerating competition, creating a fun sales environment, and producing outstanding results.
Motivate, play, win
Inspire increased levels of team performance with a seamlessly linked, online community of peers while empowering them to track, analyze, compare, and filter their leaderboards to measure results. Sisu makes selling competitive, visual, fun and more importantly, highly productive.
With the sales competition in place, agents will be motivated to go out and drive results. With the data stored in the Moxi Cloud and across other brokerage plug and play tools and services solutions, they’ll have all the data they need to be effective. They’ll be able to track down expired listings and previous clients, and the software will automagically log all of their efforts and update the scoreboard.
We’ve said over and over again how powerful data is to your brokerage and your agents. Data is now the most sought-after and powerful commodity in the world. If you’re not using your brokerage data to the fullest, you’re missing out on higher productivity and of course, more profit.
We’re ecstatic to add another like-minded partner to our Moxi Cloud open platform that knows the importance of data. If you’re interested in adding Sisu to your brokerage power strip of tools and services, please contact your dedicated Moxi Account Manager and they’ll get you set up. Want to meet the brains behind Sisu? You can set that up here.
By Tiana Baur
2017 was a BIG year for us Moxians. We added heaps of amazing partners to our Moxi Cloud open platform that now has well over 30 different tools and services. We also hit over 100,000 agents this year that use these tools and services! Because we’re always looking to provide the best-in-class to our brokerages, we’re constantly on the lookout for new tools and services to add to the Moxi Cloud. Here’s a glance at the tools and services already in the Moxi Cloud:
Joining the Moxi Cloud Open Platform
If you’re a technology or service provider in real estate, how do you work with us? There are two ways to integrate with our Moxi Cloud open platform:
The single sign-on (SSO) integration allows partners to use Moxi Works to grant access to the partner applications. This allows you to avoid managing end-user accounts and to provide a more seamless integration between Moxi Works sites and partner tools.
The Moxi Works API allows partner developers to access Moxi Works data, product features, and functions to enhance the user experience in the partner application and streamline interactions between systems.
We’re proud of the ease of integration we’ve built and the partnerships that have allowed us to offer brokerages best-in-class tools. Here’s feedback from some of our amazing partners:
“The team at SnapNHD really enjoyed working with the Moxi Team and API. Their API is undoubtedly the most well documented API in the real estate industry enabling our team to integrate within a week. Among my favorite features is Moxi’s ability to turn on new brokerages at the flip of a switch.” – Will Caldwell, Founder, SnapNHD & Dizzle
“We’re thrilled to partner with MoxiWorks to create a great experience for our clients. We recently launched a powerful integration between Imprev and MoxiWorks for a few large brokerage customers. Through the integration, the MoxiWorks REST API exchanges data with the Imprev platform to sync agent, listing, and contact data real-time—making agents’ lives much simpler. The MoxiWorks team was awesome to work with throughout the entire development process; thanks to MoxiWorks’ agility and support, we were able to solve challenges quickly and deliver outstanding solutions to our clients.” – Paul Cooley, CTO, Imprev
If you’re still curious what it is like to work with us, watch this video of Melissa Kwan over at Spacio (also below) – we think it will illuminate what the partnership will look like!
Interested in joining the Moxi Cloud? Fill out the form at the bottom of this page and we’ll be in touch!
By Andrew Eberting
Fact: The average person is exposed to as many as 5,000 ads per day (Source: Media Dynamics, Inc.). The ability to cut through the noise and compete for people’s attention is growing more precious with each passing minute.
Blanket, unimaginative marketing efforts like sending out a yearly calendar isn’t enough nowadays and likely isn’t moving the needle or making your brand standout as a real estate agent. Alternatively, to put it another way: marketing like this today is the equivalent of the old Publishers Clearing House mailers or getting yet another invite to Play Candy Crush – people tune it out.
If you are still marketing like this today, then you are losing potential clients and money with each calendar you send out. Utilize these three techniques to revamp your marketing and start branding yourself as someone potential prospects will want to work with vs. wanting to avoid.
Personalizing your marketing is the new Marketing 101, or, as it is more commonly referred to, one-to-one marketing. Simply speaking, each marketing touch you put out to the market should have a personal or targeted element to it.
With more than 2 billion monthly active users, Facebook is the standard for where many of us go to catch up with news, friends, and share moments of our lives. Placing online advertisements on Facebook then only makes sense, as this is where all the eyeballs are.
Let’s say you won a new listing (yay!) and you want to promote this to people in your area. By creating a new listing advertisement for your client via Facebook, you can promote your new listing to people using criteria like:
- Geographic radius
- Age range
Why this is important: 93% of buying decisions are now influenced by Social Media.
(Source: Erik Qualman, Socialnomics)
These things can help to optimize your Facebook ad and get it in front of the types of individuals who are most likely to be interested in your new listing. This helps you spend your marketing dollars more effectively while making your client happy. Moxi Works now offers a native Facebook tool to help you jumpstart your marketing efforts; you can check it out here.
Direct Mail That Actually Works
Remember that calendar of yours I mentioned earlier? Well, it isn’t personable. However, as we head towards the holiday season, this is the perfect opportunity to share something personable from you to your past clients. Run down to Kinkos and put your favorite cookie, pie or other holiday dessert recipe onto a set of postcards along with a small description of why it is your favorite. It is okay to pull the curtain back a little bit, sincerity and authenticity go a long way. Mailing something like this out to clients is more memorable and thoughtful than a calendar ever will be.
Bonus tip: If you really want to make a lasting impression, measure out some of the dry ingredients in the recipe, put them in mailable bags or packaging, and also include that with the recipe card.
Confession: I am grossly addicted to Nextdoor, a social media network specific to the neighborhood you live. I have been able to network with people in my immediate and surrounding neighborhoods to find folks that are great gardeners, woodworkers, mechanics, and the list goes on. I cannot begin to quantify the number of posts from my neighbors asking for recommendations on a landscaper, painter, real estate agent, or someone else that can help them with something monetarily associated with the upkeep or value of their home. Whether it is the office or the neighborhood, every group needs a go-to person that specializes in something – why can’t the real estate pro in your neighborhood be you?
When it comes to one-to-one marketing, these tips, and techniques only scratch the surface, there is so much more out there that you can do.
Want to know how you can take your one-to-one marketing efforts even further? Check out this article from our August edition of Mile 62 magazine for more personalized marketing strategies that you can implement in your own market.
By Maddie Jostol
You need to determine where chatbots fit within your business. That’s right, not “if” but “where.” Eighty percent of businesses already use or plan to use chatbots by 2020, according to a survey by Oracle. Some are even predicting that chatbots will be the new way for companies to monetize the mobile experience, where smartphone apps are losing steam. It may sound intimidating, but like it or not, chatbots are the new must-have thing for businesses in all industries to keep up with changing technology. Is this the case for the real estate world as well? We dug a little deeper and here’s what we found.
First things first: What is a chatbot?
“A chatbot is a computer program that maintains a conversation with a user in natural language, understands the intent of the user, and sends a response based on business rules and data of the organization,” as defined by Chatbots Magazine. It’s exactly what it sounds like – a chat function backed by AI (artificial intelligence). Typically, a person would interact with a chatbot through an online messenger such as Facebook Messenger, Skype, text messaging, or a website, and AI is embedded in the messenger to hold the conversation. Currently, customer service and online shopping are common applications for chatbots.
The rise of artificial intelligence
One example of the rising popularity of AI for the everyday American is AI through voice enablement, which has become common and readily available through devices such as the Amazon’s Echo or Google’s Google Home. In 2017, 35.6 million Americans will use a voice-activated assistant device at least once a month, as reported by eMarketer. This trend goes beyond home automation, as companies across industries from banking to consumer products have AI solutions in the works. Americans have gained familiarity with the task-oriented format of voice enablement devices such as Amazon’s Echo. What chatbots accomplish is creating a more conversational transaction leveraging AI.
We’re claiming 2018 as the year of the bot for several reasons, including the changing expectations of consumers, investment in AI, and consumer familiarity with online messaging. Consumers are now comfortable using messaging services – texting for daily communications, Facebook Messanger for social purposes, and Slack at work, to name a few. On the other hand, AI is becoming more accessible and familiar for the average person. When you marry the two, you get chatbots.
Look out, real estate
51% of people expect a business to be available 24/7, according to Venture Beat. You better believe a process as stressful as buying or selling a home is no exception. Chatbots are breaking communication barriers between companies and consumers. There are countless applications for chatbots in the real estate world. Think about having a chatbot answering all of the basic introductory questions from a new lead, then handing the lead off to the agent when they’re ready. Imagine a chatbot that takes over the frustrating back-and-forth that inevitably happens when agents attempt to schedule a meeting. Communication is a dominant piece to the home sale process and chatbots are making their way in to deliver on consumer expectations, save agents time, and smooth brokerage business process.
In addition, the platform is already there. Facebook is the core of digital marketing in the real estate world, and Facebook happens to be one of the key players in the chatbot space. Industry players will be attentive to what path Facebook is paving and likely follow suit.
The future of brokerage technology
As companies continue to implement chatbots over the next year, they’ll become even more commonplace. Their powerfulness to brokerages, agents, and consumers is highly relevant to the current needs of the industry. For example, chatbots are particularly relevant for mobile users as messaging is key to mobile device use. Agents are always on-the-go, which means chatbots could fit into their existing workflow well. As we make our way into 2018, we’ll see a growing divide in productivity, agent retention, and profitability between the brokerages that have embraced chatbots and those that have not.
So, how can brokerages prepare for the rise of chatbots? The key is remaining agile. If you put technology in place that has the potential to integrate with innovations such as chatbots, you’re in a much better position to remain competitive. It all stems from data. Artificial intelligence, and, more specifically, chatbots, run on data. When you own your data and partner with companies that help you manage your data, you gain the opportunity to shift with the industry, adopting new technologies such as chatbots.
Chatbots become even more powerful when they’re integrated with an organization’s other systems. When technologies share data across a company, that brokerage benefits from high efficiency and data accuracy. This is familiar territory for us at Moxi Works as our Moxi Cloud open platform is designed to integrate technologies across an entire brokerage – it’s the ecosystem where all of your tech tools live and share data.
Moxi Works is in talks with chatbot providers regarding their application in the real estate industry. Why? Because we want to stay ahead of the game so we can serve not only as a technology provider, but also as a consultant to our brokerage partners. At the end of the day, we want to make our client brokerages be more profitable, which means taking part in technology movements such as chatbots.
At Moxi Works, we pride ourselves on providing the only true open platform the real estate industry has seen thus far, and having an impeccable platform integration system to go with it. We do this by providing these five key factors in our open platform, the Moxi Cloud:
All of these pieces of data and platform integrations work together, effortlessly, in one place. Our open API is the reason we’ve grown to include over 30 integrated tools and services this year and had seamless platform integration for each. Among these 30 partners are companies like DocuSign, Imprev Marketing, Loop & Tie, Offrs, Move Easy, Spacio, and many more. As an open platform provider, we strive to partner with leading companies to offer our clients a suite of best-in-class tools and services. Platform integrations range from single-sign-on (SSO) to data sharing and everything in-between. Brokerages and their agents benefit from a consistent, robust technology ecosystem and a streamlined, efficient workflow.
Spacio Launches to Major Broker in Two Days with Our Platform Integration
Curious about what it’s like to work with our team or what it would look like for your company? Spacio, for instance, was able to effortlessly and quickly take advantage of our platform integration with the Moxi Cloud, and deliver swiftly to their large brokerage client. What used to take many, many days, only took a short time and didn’t require any extra software development. We asked Melissa Kwan over at Spacio what her experience has been like working with Moxi Works – check out the video below to see what she had to say.
The Moxi Cloud is able to perform smooth platform integrations by having the data available in the cloud. This is what makes it all possible. We don’t pretend to be amazing at everything. We let our brokerages choose the best tools and services out there for their brokerage and integrate them into our platform. We want the power to stay in the brokerages hands, allowing them to curate the tools and services they think are best for their own agents. Every brokerage is unique and because of it, each needs a unique solution.