20 Questions: A Man for Our Clients, A Man with Moxi

Get to know Daniel Bailey, Senior Account Manager at MoxiWorks!

By Bryn Yasui, Customer Support Specialist at MoxiWorks

Daniel BaileyAt the MoxiWorks headquarters in Downtown Seattle, you can always catch Daniel Bailey on the phone with a client giving his all to help their agents with what we have to offer them. In his role, Daniel demonstrates outstanding communication skills to brokerage partners every single day. With our employees, like Daniel and his hardworking team of Account Managers, agents are able to utilize MoxiWorks’ products as smoothly and painless as possible through training, answering queries, and creating business relationships.

It goes without saying that every single individual here at MoxiWorks is unique in their own way. We decided to take a moment to dive deeper into Daniel’s charismatic nature, who he is, and how his personality correlates with his ambitious work ethic.

1. How long have you been at MoxiWorks?

6 Years this summer.

2. What do you do at MoxiWorks?

I am a Senior Account Manager!

3. What’s your favorite MoxiWorks product and why?

My favorite product in the entire suite is MoxiPresent! Simply, it helps agents win more listings. Present can do so much from Lead-gen to personal marketing. It’s a powerful tool agents can use to help themselves stand out from the crowd.

4. What’s your philosophy in life?

“If you are not first, you’re last!” I’m kidding, “Above all things, be sure to laugh.”

5. Where are you from originally?

Charlotte, North Carolina

6. What’s your favorite movie?

Pulp Fiction

7. What’s your favorite thing about MoxiWorks?

I would have to say the people I work with. They are some of the most intelligent and dedicated people I have ever had the pleasure of working with. We have built a great culture and it’s one of the reasons I love coming to work every day!

8. What’s the best part of your job?

Being able to help our brokerage partners solve some of their pain points by leveraging our products and services. I find the most fulfillment when agents tell me how much their business has improved or when they have the “aha!” moment and realize this stuff actually works!

9. What is your greatest accomplishment so far at MoxiWorks?

Helping one of our brokerages see a 316% increase in agent productivity! That doesn’t happen by accident. That happens through strong partnership, setting goals, & and executing to perfection.

10. Would you consider yourself an introvert or an extrovert?

I’m an extrovert. I like to live out loud and try to make everyone I meet smile or laugh.

11. What keeps you at this company?

The team I work with & clients I serve. Each day I’m challenged to think more strategically to help our clients solve their pain points. There’s never a dull moment.

12. What are your biggest pet peeves?

That’s tough because I have a few. The biggest I would say is when someone begins to tell you something then they say… “I’ll tell you later.” UGH!

13. What’s your favorite past time activity?

Spending time with children.

14. What was your first job ever?

My first job was flipping burgers at a local burger joint, “Herfy’s Hamburgers.”

15. What piqued your interest about MoxiWorks in the first place?

It was the job posting that drew me to want to work for MoxiWorks. The posting was so funny I laughed audibly while reading it. Then when I had my first phone interview, I was sold! The hiring manager and I must have talked and laughed for nearly an hour.

16. What is your favorite food?

Asian food! Hands down. I’m from the South, the home of good food, but give me some General Tso’s any day of the week!

17. What does your ideal day off look like?

Errands, errands, and more errands. I start off making my way to grocery store, then cooking a big breakfast for the family, then working on some project at my house or tinkering with one of my cars.

18. How would you describe your work ethic?

I work very hard. Often, I’m told too hard. My goal is to exceed my client’s expectations by giving more in value than I expect in payment. That value is my time, attention, & responsiveness. It is that client experience that keeps them with us year over year.

19. How do you think technology has developed a role in real estate within the past decade?

Over the last decade, technology has completely changed real estate. In years to come, technology will touch every part of a real estate transaction. One thing that will not change is the human element. Contrary to popular belief, real estate is still a people business, and people still need an agent to help them through the transaction experience. You bet your bottom dollar that MoxiWorks will be there to power the agent to do so!

20. What is your biggest challenge at the moment?

My biggest challenge at the moment is to decide what to get my 16-year-old for his birthday. Any suggestions?

Posted on March 18, 2019 at 4:56 pm
Tiana Baur | Category: Working at Moxi | Tagged , , ,

20 Questions: A Moxian That Hustles Hard

MoxiWorks20 Questions with Alex Jacobs, Director of Business Development at MoxiWorks

Ever heard of the quote, “work hard in silence, let your success be your noise,” by Frank Ocean? Well, that completely and utterly captures Alex. He’s quiet, humble, and polite – and it just so happens that he also happens to be a total Rockstar. When it comes to growing MoxiWorks, helping clients, and hitting goals, you better believe he knocks it out of the park every single time.

For obvious reasons, we wanted to get to know him a little bit better, especially since he lives in California (Moxi is based in Seattle). So, without further ado, here goes 20 questions with Alex Jacobs:

1. How long have you been at MoxiWorks?

Almost two years.

2. What is your life motto?

It’s changed over the years. I actually really like (and it’s sitting on my desk) “what got you here won’t get you there.”

Edit: This is the quote that stands above the door of our CEO. A great reminder for all of us at Moxi!

3. Where is your favorite beach?

I would have to say Hāpuna Beach Park in Hawaii.

4. What would you eat for your last meal?

Sushi – as much as I can have!

5. Who was your favorite character growing up?

Rocky – the underdog.

6. What’s your favorite thing about MoxiWorks?

The people. The team and the people here are really great to work with! I like the vision of the company as well.

7. What is something small that people do that makes you happy?

When someone pays me a compliment.

Edit: Alex – you amaze us! Moxi would be nothing without you.

8. How would you describe yourself to someone in one sentence?

I think if I were to describe myself, I would say that I always tend to be conscious of other people and try to put myself in their shoes. I want to make sure that other people are happy before my own happiness.

9. If you could have a drink with anyone dead or alive, who would it be?

My father.

10. What keeps you at MoxiWorks?

Again, I think it’s really the leadership and the vision of the company and the direction that we’re heading. Getting a chance to help to make a difference in the real estate industry is a plus.

11. What is your favorite thing about the holidays?

I like the family time, but I also just like the spirit of the season and everyone being in a happy, friendly mood.

12. What would you say is your hidden talent and why?

I think I could say one of my hidden talents is that I can be very analytical and tend to look ahead like three or four steps ahead.

13. What was your first job?

I cleaned my mom’s office once a week. After that I worked for store that sold sunglasses.

14. What interested you about MoxiWorks in the first place?

I think what drew me was the vision and the innovation.

15. What do you do when you’re not working?

Whatever my kids want to do.

16. Did you choose this career path, or did it choose you?

I think it kind of chose me. I think it’s because one of my first jobs was in sales and every job I got after that was in some sort of selling environment. My degree was business administration, with a concentration in marketing so my mind was always attracted to that side of it.

17. Where do you live and what’s your favorite thing about it?

I live in Folsom, California and I love the community feel. I also really love that it is a great place to raise a family.

18. What is your definition of success?

I think success can be measured in a lot of different ways depending on what your goals are. From helping my clients achieve their goals, to helping my kids achieve theirs and even achieving my own family goals. That’s success to me.

19. Where is the next spot on your bucket list?

Europe in general.

20. What is your favorite MoxiWorks product to talk about and why?

I love talking about MoxiEngage because it’s really core to an agent’s business. And when they’re using it, it can really help them achieve success in their business – 54% more business in fact.

Posted on March 12, 2019 at 3:53 pm
Tiana Baur | Category: Working at Moxi | Tagged , ,

20 Questions: The Wonder Woman Leading our Sales

georgia perez, VP of business development at moxiworks headshot20 Questions with Georgia Perez, VP of Business Development and Product Evangelism at MoxiWorks

Our MoxiWorks Business Development Team is led by an insanely brilliant and vivacious women, Georgia Perez. With 10 years and counting as a Licensed Real Estate Broker and Manager, and more than 25 years in the land of tech, she couldn’t be a more perfect fit for her role. Her understanding of what it takes to be successful in the real estate world, combined with profound technical acumen, give her unique insights into the needs and challenges of our brokerage clients. She is a vital piece in the creation of our products and we can without a doubt say MoxiWorks wouldn’t be where it is today without her!

Want to find out more about Georgia? You’re in luck because we got her to sit down for a 20 questions session!

 

1. How long have you been at MoxiWorks?

Six plus years.

2. How many employees do you manage?

I have a team of 4 at the moment but am excited to announce we’ll be growing by several (so let me know if you know someone wonderful who should join us!).

3. What has been your favorite product and why?

That’s like asking a parent to pick their favorite child! MoxiPresent launched the company and is without question the “best in class” CMA and presentation platform in the industry (we were voted so by an independent review and not just our clients!). There is so much you can do with it; I still get excited about it every day. MoxiEngage is my favorite for accelerating our brokerage and agent’s business by huge leaps, by giving them the road map to success, and coaching them, and their company on how to get them to their goals. I wish I had had something like it when I was building my Real Estate career.

Recently, we’ve added MoxiTalent, and having been a manager – I never had such an outstanding system to help me in recruiting and retention, offering a plan developed by 20+ of the leading recruiters in the nation, combined with the data to track performance, and suggest best matches for your recruiting. Before MoxiTalent, I had to go get a giant data dump from the MLS, or other expensive data products, and then try to read the tea leaves on who to talk to; now, the system tells me who is a high match to my needs, and takes me step-by-step through a sophisticated recruiting plan, while also helping me “re-recruit” my existing agents every day. All of these products are mobile ready, so I can do my job from whatever device I am using in the moment.

SEE – it’s impossible to choose!

4. What makes you feel accomplished?

I’ll let you know when I get there, lol. Seriously, I am super hard on myself, and very driven; I don’t ever feel I have arrived – I just keep moving the goal out. That said, I feel amazing when I see our clients, and their agents truly succeed with us! Living up to our promises every day is a worthy accomplishment!

5. Window seat or aisle seat?

Window. Mostly because I don’t want people hitting me with their bags as they go down the aisle. I typically fly around 100,000 miles a year – so these things matter!

6. What’s your favorite thing about MoxiWorks?

It sounds so trite, but honestly, everything! I love our mission, our culture, and I work with some of the best and brightest people in the industry! I feel lucky everyday (even the hard days)!

7. How long have you held your real estate license?

10 years and counting!

georgia perez headshot disney8. What energizes you and brings you excitement?

Professionally: I love being in the field with our clients, or speaking at industry events, helping to shed light on what’s going on with technology, and firing up their businesses.
Personally: I am a Disney nut, so I get excited when I can step into a Disney park and have a little time in the “happiest place on earth!”

9. If you could be famous for anything, what would it be?

To be remembered for being a kind person, that helped others in their lifetime. I have a favorite song by Nicole Nordeman that says, “I want to leave a legacy. How will they remember me? Did I choose to love? Did I point to you enough?” I think that is more important than “fame.”

10. What keeps you at MoxiWorks?

It comes back to the people. It’s called “work” for a reason; when you can do it with people you enjoy and respect, and you are growing every day, it is so worth it. I also really believe in what we are doing for brokerages and their agents. Our systems really do work – so it can literally change the lives of our clients, by helping them make a great living, and achieve their goals! What’s not to love about that?!

11. Who is your favorite Disney character?

It’s like that favorite child question again! I love Mickey, always – but Tinkerbell is also a fav (though my hubbie would say that it is because her color is green, and it’s my favorite color)!

12. What is your most used emoji?

Smiley face for the rest of the world, but for my husband the heart eyes or the kissy one!

13. What was your first job?

Other than the typical babysitting I did as an early teen, my first formal job was at Prospero Mushroom Market in Santa Cruz, California. It was a vegetable market with a delicatessen and ice cream parlor. My job was the ice cream scooper and deli clerk. The owners were friends of our family, and it was a great first experience! My brothers best friend worked in the veggie market side and kept an eye on me (this was all before I was old enough to drive).

14. What interested you about MoxiWorks in the first place?

I felt this was meant for me. I had been in tech for more than 20 years, and for personal reasons changed my career to become a Realtor at Windermere Real Estate. Several years later, after building a successful RE biz, I learned they were launching an independent tech company, building real estate technology. It just seemed like my two careers came uniquely together! I have deep respect and understanding of the Real Estate Industry, and deep roots in the tech industry.

15. What do you do when you’re not working?

Sometimes it seems I am never not working; except for when I’m sleeping, (and even then, I think I dream of Moxi)! That said, my husband and I are actively involved in our church and social causes. On occasion, you can also find me at a Disney Park, and at least twice a year I run in Disney races, and also, when travel allows, dozens of other races throughout the year.

16. Did you choose this career path, or did it choose you?

It definitely chose me. I could never have foreseen that my strange hop from tech to real estate would have opened the door for a Real Estate Tech career.

17. What advice would you give to other real estate agents?

Seek help and push yourself outside of your comfort zone. The real estate business is wonderful but can be hard. Being self-employed is not for everyone, and if you have never run your own business, can get you out over your skis pretty quickly. As humans, we are naturally resistant to change, so even when we go take classes, attend a conference and get all jazzed up about new ideas – as soon as we have to implement, people tend to revert to “old habits” pretty quickly.

I read a blog from Seth Godin today (love him!), it said:

Just because you don’t understand it:

  • Doesn’t mean it isn’t true
  • Doesn’t mean it isn’t important
  • If we spend our days ignoring the things we don’t understand (because they must not be true and they must not be important) all we’re left with is explored territory with little chance of improvement

Allow yourself to feel uncomfortable, without allowing yourself to quit! It’s like going to the gym, and starting to work out for the first time. It may feel awkward (heck it might even make you sore for a bit!), but when you start to see results, it’s easier to build upon that success, and keep growing!

Keep in mind, the only one you hurt when you don’t seek to learn and implement great systems, is yourself. It’s your business, your income, and your life! Seek experts who can guide you on the right path.

18. How would you describe your management style?

Intense, but loving, lol. My role in the company is driving revenue. It’s not something one can afford to fail at; our clients, co-workers and investors are counting on me and my team. I take that commitment very seriously, and I do drive to results. That said, my philosophy is to be the “wind in the sails” of my team. All boats rise together, and we are a team (along with the rest of the Moxi team). I truly want better for my team than I want for myself. We work long hours together, so it’s great when we can genuinely enjoy, respect, and support one another.

19. What do you feel is the biggest barrier to agent tech adoption?

A few things:

  • Being overwhelmed! Self-employment is no joke, and agents are very busy taking care of their clients, while simultaneously needing to do everything required to build a consistent business, and take care of all of the things people who have a steady paycheck, vacation pay and benefits take for granted. Pausing long enough to learn anything new, can feel impossible to squeeze in.
  • Fear – fear of change, fear of the unknown, even fear of tech. Many agents look a lot like me (a middle-aged woman!), they tell themselves they won’t be able to figure it out. I know, at least with Moxi technology, you can’t break it! So, come on in, the water is fine. You don’t have to jump into the deep end, you can wade in, and gradually find your swim lane.
  • Disappointed expectations. Many think that tech, in and of itself, is the proverbial “eat all you want and stay slim pill.” The tech is going to do it all for you, and business will just magically pour in and happen. While technology can definitely automate a lot of functions, contribute to lead generation, and keep you focused on the right things, Real Estate is a relationship business, and there will still be work you must do to build genuine relationships. Our sphere is the greatest asset we have, and some focus and effort here will pay off in big ways – but it requires tech and work.

20. What is one of your 2019 goals for MoxiWorks?

Continued growth and continuing to be thought leaders in the industry – by helping to make the businesses and lives of our brokerages and agents better. I want to accomplish something so big, that we can celebrate with something crazy, like a company trip to Disney!

Want to chat with Georgia about your brokerage 2019 goals? No prob. She’s happy to chat with you!

Posted on November 27, 2018 at 4:43 pm
Tiana Baur | Category: Working at Moxi | Tagged , , , ,