By Tiana Baur
Staying in flow with your sphere is possibly the single most important piece of maintaining a successful real estate business and personal brand. How you choose to go about sphere marketing is what helps define your personal style, brand, and keeps people coming back for more (or doesn’t).
We’ve put together a list of 15 ways you can stay in flow and tackle sphere marketing. By no means is it necessary to start allocating all of your time and resources to do every one of these, but it is highly advised to incorporate at least five – that is if you haven’t already.
Are you on the gram? Do you post regularly? If you said yes to both of those, congratulations are in order because you are far ahead of your peers. Just don’t forget the 80/20 rule. 80% of your posts should be educational and entertaining, and only 20% should be promoting your business i.e. posting listing photos, just sold, open houses, etc.
2. Use Google Alerts
If you work in a city, chances are you have some pretty successful clients who are corporate big dogs. Set up Google Alerts (which are free) so you get an email every time certain words or names pop up in news. If they get a promotion or their company is in the news for something awesome, drop them a quick email congratulating them. Just go to google.com/alerts to set them up.
3. Neighborhood News
If you’re a Moxi Engage user, Neighborhood News is the perfect set it and forget it touch point. It sends automated market snapshots, personalized for each subscribed contact in an agent’s account. These monthly emails keep your sphere up-to-date on the market in their area.
4. Moxi Insights
Moxi Insights enables you to know your sphere better, faster. It is a prospect insights tool that instantly supplies you with access to extensive public data about contacts in your sphere. Here’s 100 ways to use Insights for your sphere marketing.
We really only advise you to try out snapchat for your client marketing if you’re mainly working with millennials. That said, if you are, this can be a great way to stay top of mind. Send a snap when you’re walking through a house you think they’d love or maybe you’re at Home Depot and they’re having a sale on holiday decorations. A quick snap is short and sweet.
If you aren’t already on Facebook, shame on you. If you are, are you posting enough? Once a week isn’t enough. Make sure you’re remaining active on all of your social channels, especially Facebook. It’s where the most people are – two BILLION people to be exact – and where you need to be posting your open house info, but more importantly what is going on in your life. This will help people establish a long-term connection with you.
7. Moxi Present
For those of you using Present, it’s not just for listings. Since they are infinitely customizable, you can make a presentation or nice slide deck around practically anything. Try making one about new, exciting things going in on your specialized area or their neck of the woods.
8. Be helpful
Everyone is busy. Everyone has a full inbox and too many balls in the air. Focus on what your clients need. Is it ideas for organizing their new home? Market news? Anything that lets them know you’re thinking of them and want to help is a good way to stay in touch.
Birthdays should be a regular touch point. With Moxi Engage you can use special dates stay in flow. If you can’t think of something to give them, send them a gift from Loop & Tie. It lets you send gifts from curated selections. Simply choose a price point and let your client pick from the amazing array of gifts. By selecting a private price level, your client gets what they want and they never see the pricing.
Just like birthdays, you can set house-iversaries as regular touch points. Celebrate the purchase that turned the house into their home every year.
11. Actual anniversaries
Spread the love. Whether it’s a 2 years, 10 years, or 36 years, sending flowers or a nice bottle of wine is the perfect touch for a couple that is celebrating their special day. Don’t underestimate the impression this will make.
12. Reconnect via direct mail
When it comes to your most important clients, reconnecting with direct mail is never a bad idea. Choose something relevant to them and their area.
13. Monthly E-News
E-Newsletters can be a really great touch point if you put in the time and effort to make them to be. Family-friendly events coming up, a new restaurant, etc., in your specialized neighborhood/area.
14. Do something nice – out of the blue.
A gift or card is nice on an anniversary or your birthday, but it’s even better when it’s unexpected, on a random day of a random week. Don’t get me wrong, it’s nice to send cards and gifts on anniversaries and birthdays and you should. However, a LOT of people are going to do that. A sure way to always be thought of fondly is to do something nice for them, just because.
15. Leave comments
Part of me felt like I didn’t need to put this on the list. The truth is, it’s not just enough to exist on social media. The entire point is to connect and participate. Comment on their posts (not every time, that would be creepy) when it’s something you can congratulate them on, relate to, or can add to the conversation.
Regardless of how much sphere marketing you’re already executing, it’s always good to set new goals, especially in a new year. Try adding one of these ways to stay in flow with your sphere in order to create longer, stronger relationships for more repeat and referral business.
By Andrew Eberting
Fact: The average person is exposed to as many as 5,000 ads per day (Source: Media Dynamics, Inc.). The ability to cut through the noise and compete for people’s attention is growing more precious with each passing minute.
Blanket, unimaginative marketing efforts like sending out a yearly calendar isn’t enough nowadays and likely isn’t moving the needle or making your brand standout as a real estate agent. Alternatively, to put it another way: marketing like this today is the equivalent of the old Publishers Clearing House mailers or getting yet another invite to Play Candy Crush – people tune it out.
If you are still marketing like this today, then you are losing potential clients and money with each calendar you send out. Utilize these three techniques to revamp your marketing and start branding yourself as someone potential prospects will want to work with vs. wanting to avoid.
Personalizing your marketing is the new Marketing 101, or, as it is more commonly referred to, one-to-one marketing. Simply speaking, each marketing touch you put out to the market should have a personal or targeted element to it.
With more than 2 billion monthly active users, Facebook is the standard for where many of us go to catch up with news, friends, and share moments of our lives. Placing online advertisements on Facebook then only makes sense, as this is where all the eyeballs are.
Let’s say you won a new listing (yay!) and you want to promote this to people in your area. By creating a new listing advertisement for your client via Facebook, you can promote your new listing to people using criteria like:
- Geographic radius
- Age range
Why this is important: 93% of buying decisions are now influenced by Social Media.
(Source: Erik Qualman, Socialnomics)
These things can help to optimize your Facebook ad and get it in front of the types of individuals who are most likely to be interested in your new listing. This helps you spend your marketing dollars more effectively while making your client happy. Moxi Works now offers a native Facebook tool to help you jumpstart your marketing efforts; you can check it out here.
Direct Mail That Actually Works
Remember that calendar of yours I mentioned earlier? Well, it isn’t personable. However, as we head towards the holiday season, this is the perfect opportunity to share something personable from you to your past clients. Run down to Kinkos and put your favorite cookie, pie or other holiday dessert recipe onto a set of postcards along with a small description of why it is your favorite. It is okay to pull the curtain back a little bit, sincerity and authenticity go a long way. Mailing something like this out to clients is more memorable and thoughtful than a calendar ever will be.
Bonus tip: If you really want to make a lasting impression, measure out some of the dry ingredients in the recipe, put them in mailable bags or packaging, and also include that with the recipe card.
Confession: I am grossly addicted to Nextdoor, a social media network specific to the neighborhood you live. I have been able to network with people in my immediate and surrounding neighborhoods to find folks that are great gardeners, woodworkers, mechanics, and the list goes on. I cannot begin to quantify the number of posts from my neighbors asking for recommendations on a landscaper, painter, real estate agent, or someone else that can help them with something monetarily associated with the upkeep or value of their home. Whether it is the office or the neighborhood, every group needs a go-to person that specializes in something – why can’t the real estate pro in your neighborhood be you?
When it comes to one-to-one marketing, these tips, and techniques only scratch the surface, there is so much more out there that you can do.
Want to know how you can take your one-to-one marketing efforts even further? Check out this article from our August edition of Mile 62 magazine for more personalized marketing strategies that you can implement in your own market.
By Tiana Baur
The Facebook community has more people in it than the population of China. The sheer amount of people on the social network make it hard to ignore – even for our industry. When compared to other small businesses, 79% of real estate businesses have Facebook accounts. Which to be honest, is a pretty surprising number if you ask us.
And yet, most are making mistakes – so much so in fact, that there many articles being published about the common social media mistakes real estate agents make. Like focusing on the amount of likes they have or treating their page like some sort of brochure.
The reality is, agents no longer need to keep trying so hard. There are certain things you can’t know without having the proper experience, but no one should expect agents to become social media gurus overnight – especially since others are spending their entire careers doing so. The new best way to take full advantage of social media is to take a step back and let the pros do it for you. Period.
The #1 way to reap the benefits of Facebook is to use tools that do the heavy lifting for you. It might sound obvious, but so many agents try to be the social media maven for their own business and end up dropping the ball or making a plethora of common mistakes that are narrated out in the articles we mentioned above. There are companies that have entire teams dedicated to helping agents get the most out of social media channels, especially Facebook. It’s time to use them. Here are our favorite tools to use right now:
1. Flipt – Predicative Real Estate Ads
Flipt connects home sellers to top real estate professionals on the web and mobile by using housing and social data. They are predictive real estate display ads to empty nesters, people moving into retirement and homeowners going through life-changing events. Flipt lets you claim your zip codes and within a few minutes launches your locally targeted campaign with their easy-to-use ad builder. Within 24 hours your ads are online, where motivated sellers click and request your information from your free Flipt landing page.
2. Advertise Your Listing – Attention Grabbing Ads in Five Minutes or Less
Advertise Your Listing allows agents who just won a listing to create a Facebook ad for said listing with ease, built directly into the Moxi Engage CRM. The best part? Agents do not need a Facebook Page to run ads. Not only that, but it sends reports directly to their clients with the click of a button. Advertise Your Listing helps agents show clients that they are willing to go the extra mile for them, and keep up with the competition by improving their marketing strategy.
3. Offrs – Get Your Own Territory
Agents want… no they need leads. At Offrs, they identify over 70% of the homes that will sell in the coming year using predictive analytics. They conduct an in-depth analysis of the data that then predicts when people will sell. This data is then presented to the agent via their “Territory.” Each agent chooses a Territory which includes details on every property or property owner, including mailing address, email, phone number, and a predictive seller score that is updated each month based on thousands of data points.
There are more and more tools coming out every day, especially when it comes to social media and Facebook ads, but it’s important to pick one that you can depend on to get the job done. We’ve carefully vetted all of these tools and can guarantee they do exactly what they promise. Using tools like these are the very best way to get what you can out of the largest social media network in the world.
You won a new listing! …Now what? It’s time to start marketing. With two goals (selling the home and showing the client you put forth a satisfactory marketing effort), listing promotion can be a challenge. Here are six tips for listing promotion, using the tools you already have.
1. Segment your CRM
Start with who you know. Would the listing be a good investment property? Filter and reach out to the investors in your sphere. Is it a great family home? Segment your sphere based on families and look for the people you haven’t touched base with in a while. Is the property right on a golf course? Look at your contacts who golf and reach out. If they aren’t looking to move, they might have friends who are.
One of the perks of having a well-organized, up-to-date CRM is that performing these searches becomes incredibly quick and easy.
2. Make it easy to share
Once you’ve identified who the property would go a great fit for, dive into your presentation builder. Put together a presentation deck that features the relevant property highlights and use that in your listing promotion efforts. Showcase your personal brand alongside the property and send it out to those in your sphere via email or social media.
By creating property overviews that are professional and engaging, people will be likely to forward them along to people they know, generating a word-of-mouth buzz.
3. Create a video
Leverage video to get people’s attention. Create a short walk-through video showing off the property. Video marketing is effective because it’s intriguing, easy to consume, and gets people to engage with it. Listing promotion using video can be much stronger than your typical content. Also, there’s no need for fancy equipment. For these short videos, your smart phone quality should be just fine.
4. Post through your social channels
The truth is that social media is a great way to quickly reach a large number of people. If you have a following on any of your social media platforms and frequently engage with people, this is the strategy for you. Facebook and Instagram are great places for listing promotion because they’re both heavily visual. Make sure you showcase the best images, add a catchy description, and post away.
5. Advertise on Facebook
Ready to really show your clients you’re willing to go the extra mile? Try promoting your listing on Facebook. It’s a great platform for your listing promotion because it generates a lot of engagement and is easy to target certain areas or income levels. Facebook advertising can be a pain, but using Advertise Your Listing, it only takes 5-10 minutes. By following three easy steps right there in your Moxi Engage CRM, you can have a listing promoted on Facebook quickly and easily. You can even select your reporting parameters to have automated reports sent directly to the client.
Want to try it out? Just navigate to one of your active listings in your Moxi Engage CRM, click on “My Ads” and follow the prompts!
6. Post on your agent website
This one may sound like a ‘no duh’ but it’s also easy to overlook. Make sure your latest listings are not only listed on your website, but that your website is always up to date. The vast majority of people go straight to the internet to search for agents and listings when they begin the home buying process, so make sure you put your best foot forward when it comes to your personal agent website.
With 1.94 billion active users on Facebook, it’s not hard to believe that 93% of buying decisions are influenced by social media. Facebook is only growing, which means more and more clients and leads will take action from things they see on their feeds. In fact, five new profiles are created every single minute. But how familiar are you with Facebook Ads or Facebook in general? Do you have a Facebook Business Page or have you stuck with your personal profile? How do you take advantage of the largest social network in the entire world?
Social media advertising has become a major player in real estate marketing, especially given how visual of an industry it is. Since the system was built for digital marketers, a significant number of agents find social media marketing intimidating and cumbersome, and therefore never get around to trying it. Although they are expected to be doing great and consistent social media marketing, rarely do they find time in their busy days to do so.
The other problem is that although many agents want to run ads, they can’t do so because ads can only be created from a Facebook business page, not a profile. Real estate is emotional. And very personal. People feel fear and excitement all at once when making such a large transaction. That’s why many agents use their personal profiles as opposed to pages for their business and why many brokerages advise their agents to do just that.
So, although smart agents desperately want to get in the Facebook Ads game, there’s a large barrier to entry and even when they have the time and gather the information needed, they might not feel like a Facebook Page is in the best interest of their clients.
This needed to be fixed. That’s why Moxi Works stepped in.
Advertise Your Listing Allows Agents to Create Facebook Ads in Under Five Minutes
Advertise Your Listing allows agents who just won a listing to create a Facebook ad for said listing with ease. The best part? Agents do not need a Facebook Page to run ads. Agents can keep their personal profiles to stay on that intimate level with clients or never have to create a profile at all. Agents can start reaching more of the 1.94 billion people on Facebook and impress their clients at the same time starting today!
Not only that, but Advertise Your Listing sends reports directly to their clients with the click of a button. These reports help in showcasing agents as the trusted advisors they are and doesn’t take up more hours of their day.
Find out more about Advertise Your Listing, other products, and the Moxi Work’s open platform known as the Moxi Cloud.
With the inception of the Moxi Works open platform, our sole purpose is set to helping brokerages innovate and future-proof their businesses. We’ve added a lot of tools and services lately, but only those that are the brightest and best in the industry. With that spirit in mind, we want to announce another best-in-class service integrated into the Moxi Cloud open platform: Totomic, which helps guide agent marketing tactics through an in-depth analysis of big data.
“Where most marketing plans fail is when there’s no recommended action. The marketing direction Totomic provides is clear and concise, allowing agents to hit the ground running on their listings. We’re currently rolling out to a couple mutual clients and are excited to have them on our open platform within our Moxi Engage CRM,” said Mike McHenry, VP of Channels & Partnerships.
Totomic uses big data, allowing realtors to identify, reach, and sell to actual buyers in less time, at the best price. Specifically, their Best Buyer report highlights buyer psychographics, customized selling points, staging tips, and ad-buy recommendations. Totomic encourages specific action from their analysis of the data, unlike other sources that analyze but leave it to the agent to decipher what to do with it.
Totomic’s proprietary, patent-pending technology gives brokerages deeper insight into their customers and markets than ever before. Best Buyer drives insight into prospects and properties by fusing data from a wide variety of sources into easy to understand, actionable intelligence that can be used to drive marketing programs, guide development, and secure new business. The data they gather is run through Totomic’s proprietary algorithm that builds a set of audience profiles within the Best Buyer report. Totomic matches property profiles with audiences based on scientific parameters drawn from thousands of fields of data. Sound familiar? It’s not unlike online dating sources that match people based on interests.
Most agent marketing tools only use the most accessible data sources on the market, such as MLS data, which means a lot of agents are using the same data as their competitors are. Totomic gives agents a competitive edge with their unique mix of data.
Stretch advertising dollars further and increase the amount of time spent pursuing additional listings!